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Northern Customer Information Controller

C

Cclee93

Member
Joined
6 Feb 2022
Messages
9
Location
Manchester
Hi all!

I recently applied with Northern for their customer Service Controller vacancy but was unsuccessful.. they did however offer me a chance to attend their assessment day for another vacancy they have for a Customer Information Controller.
I have said yes to this as after reading the job description it seems like a good starter role in control, as I do not have any experience in control I now can see the Customer Service Controller role was a bit too advanced for me, which is okay!

My question is, has anyone gone through the assessment day for this type of role and can you tell me what it entails so I can prepare properly for it?
Also are there any interview tips/advice that you can give aswell incase I make it to that stage of the interview process?

Thank you!!
 
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Horizon22

Horizon22

Established Member
Associate Staff
Jobs & Careers
Joined
8 Sep 2019
Messages
10,953
Location
London
Cclee93 said:
Hi all!

I recently applied with Northern for their customer Service Controller vacancy but was unsuccessful.. they did however offer me a chance to attend their assessment day for another vacancy they have for a Customer Information Controller.
I have said yes to this as after reading the job description it seems like a good starter role in control, as I do not have any experience in control I now can see the Customer Service Controller role was a bit too advanced for me, which is okay!

My question is, has anyone gone through the assessment day for this type of role and can you tell me what it entails so I can prepare properly for it?
Also are there any interview tips/advice that you can give aswell incase I make it to that stage of the interview process?

Thank you!!
Click to expand...

Did you have an assessment day for the Service Controller role? If so, I imagine the core content will be very similar.
 
C

Cclee93

Member
Joined
6 Feb 2022
Messages
9
Location
Manchester
No the service controller was a straight rejection after the closing date

As I am an internal candidate, I will have to have a telephone interview type thing before the assessment day
 
Last edited:
leomartin125

leomartin125

Member
Joined
15 Nov 2015
Messages
1,058
Location
North West
Cclee93 said:
No the service controller was a straight rejection after the closing date, here’s how the email was worded..

As I am an internal candidate, I will have to have a telephone interview type thing before the assessment day
Click to expand...
I applied for this role back in January, and my telephone interview went very well. Unfortunately they didn't progress my application any further at the time... however I recently got a surprise email from Northern Recruitment asking me to attend an Assessment Day in Manchester on 12th May, which I am doing. I have never done an Assessment Day for any jobs in Control before, so this will be all new to me!
 
C

Cclee93

Member
Joined
6 Feb 2022
Messages
9
Location
Manchester
leomartin125 said:
I applied for this role back in January, and my telephone interview went very well. Unfortunately they didn't progress my application any further at the time... however I recently got a surprise email from Northern Recruitment asking me to attend an Assessment Day in Manchester on 12th May, which I am doing. I have never done an Assessment Day for any jobs in Control before, so this will be all new to me!
Click to expand...
Ahh, are you an internal or external candidate may I ask?
I wish you the best of luck for your assessment day!
 
I

Iyke

New Member
Joined
19 Feb 2025
Messages
2
Location
London
Cclee93 said:
No the service controller was a straight rejection after the closing date

As I am an internal candidate, I will have to have a telephone interview type thing before the assessment day
Click to expand...

Cclee93 said:
Hi all!

I recently applied with Northern for their customer Service Controller vacancy but was unsuccessful.. they did however offer me a chance to attend their assessment day for another vacancy they have for a Customer Information Controller.
I have said yes to this as after reading the job description it seems like a good starter role in control, as I do not have any experience in control I now can see the Customer Service Controller role was a bit too advanced for me, which is okay!

My question is, has anyone gone through the assessment day for this type of role and can you tell me what it entails so I can prepare properly for it?
Also are there any interview tips/advice that you can give aswell incase I make it to that stage of the interview process?

Thank you!!
Click to expand...
Hello Cclee,

Trust you are doing well.

How was your Assessment day/interview for the Customer Information Controller role. I am having mine tomorrow and would be grateful if you can help manage my expectation.

thank you.
 
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