• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

NFM11 CD available to order

Status
Not open for further replies.
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

Urban Gateline

Established Member
Joined
8 Mar 2011
Messages
1,667
When is it actually released? as it says it's not published yet on the TSO site!
 

wintonian

Established Member
Joined
15 Jan 2010
Messages
4,889
Location
Hampshire
I suspect its been delayed with the regulated fares changes, with the DVD being a low priority.
 

SickyNicky

Verified Rep - FastJP
Joined
8 Sep 2010
Messages
2,842
Location
Ledbury
I've not received it yet despite ordering it before Christmas - but have received an "invoice" from TSO telling me it's "not yet published" but that they've taken my money anyway.
 

DaveNewcastle

Established Member
Joined
21 Dec 2007
Messages
7,387
Location
Newcastle (unless I'm out)
. . . some late 2010 papers were (C) 2011. Does that mean we can copy them until then?
No, the Rights of a producer of any original work are not affected by the inclusion of any Copyright statement or symbol, nor by any date which may appear in such a statement.
[I saw the 'smiley', but as so many people are misled by this, I thought it may help for the future]
 

philjo

Established Member
Joined
9 Jun 2009
Messages
3,015
I ordered it from my local bookshop on 19 December - they told me when I called in today that they were currently expecting it to be delivered later this week. (TSO had not despatched anything to them since 22 December)
 

bkhtele

Member
Joined
28 Nov 2009
Messages
545
Location
Swindon
I phoned TSO today as I ordered mine on 21/12/11, they told me it is not going to be published until 19/1/12
 

island

Veteran Member
Joined
30 Dec 2010
Messages
17,908
Location
0036
My credit card was charged when I ordered but has now been randomly refunded.
 

wintonian

Established Member
Joined
15 Jan 2010
Messages
4,889
Location
Hampshire
I phoned TSO today as I ordered mine on 21/12/11, they told me it is not going to be published until 19/1/12

Can you repeat that I don't think I heard it correctly
? :(




My credit card was charged when I ordered but has now been randomly refunded.

When did you order?

As you may know they are supposed to provide the goods within 30 days or refund promptly, So I assume they feel that they may in this case not be able to meet their obligations.

Sent from my Motorola Xoom
 
Last edited:

island

Veteran Member
Joined
30 Dec 2010
Messages
17,908
Location
0036
When did you order?

As you may know they are supposed to provide the goods within 30 days or refund promptly, So I assume they feel that they may in this case be able to meet their obligations.

Sent from my Motorola Xoom

It was on or about the 16th of December. So that all makes sense.
 

SickyNicky

Verified Rep - FastJP
Joined
8 Sep 2010
Messages
2,842
Location
Ledbury
Having checked, looks like they've done the same to me as they did to island - took the money then refunded it, despite sending me an "invoice" telling me I had paid for it.
 

Urban Gateline

Established Member
Joined
8 Mar 2011
Messages
1,667
Having checked, looks like they've done the same to me as they did to island - took the money then refunded it, despite sending me an "invoice" telling me I had paid for it.

Same happened to me, I wonder how long it'll be until it gets officially "published"!
 

philjo

Established Member
Joined
9 Jun 2009
Messages
3,015
The entry on the TSO site now says the date published is 12 January (i.e. tomorrow) Previously it said 19/12/11.
 

brompton rail

Member
Joined
28 Oct 2009
Messages
754
Location
Doncaster
As the fares CD was not available when you ordered (like me), I assume that TSO refunded the money because they, like many retailers, only charge your credit card when goods are being despatched. Therefore I am hoping that they will send out the CD this week and then re-charge the £15+ to my credit card.
 

wintonian

Established Member
Joined
15 Jan 2010
Messages
4,889
Location
Hampshire
As the fares CD was not available when you ordered (like me), I assume that TSO refunded the money because they, like many retailers, only charge your credit card when goods are being despatched. Therefore I am hoping that they will send out the CD this week and then re-charge the £15+ to my credit card.

Surely that's a contradiction?

How can they refund you if they haven't taken payment yet?
 

Bedpan

Established Member
Joined
4 Feb 2010
Messages
1,299
Location
Harpenden
Don't understand the above comment. You order and pay for the CD in December, the TSO take the money as they expect at the time of ordering to be able to supply the goods within 30 days, then when this becomes doubtful they refund the money, and later recharge the £15 when they are in a position to release the CD. Simple.

I assume that the delay in publication has resulted from the govenment backtracking on the extent of the January fares increase.

What extra information though does Advantix Traveller CD provide over and above that on the National Rail website? The TSO site says that the ATOC is not liable for any errors and that you should check the National Rail website or call National Rail Enquiries for up to date fares information, so what is the point of buying the CD?
 

34D

Established Member
Joined
9 Feb 2011
Messages
6,043
Location
Yorkshire
so what is the point of buying the CD?

Speed. If you want birmingham-manchester you'll want to look at split options, maybe look at booking to a station one stop after new street so that barriers don't retain tickets, etc etc.
 

wintonian

Established Member
Joined
15 Jan 2010
Messages
4,889
Location
Hampshire
Speed. If you want birmingham-manchester you'll want to look at split options, maybe look at booking to a station one stop after new street so that barriers don't retain tickets, etc etc.

and you have the fares and restrictions all in one place and don't have try and work out what restriction code applies and then look it up in the separate list.

You can do zillions of queries on the CD in the time it would take to do that on-line.
 

brompton rail

Member
Joined
28 Oct 2009
Messages
754
Location
Doncaster
Wintonian - sorry for the confusion. When I ordered just before Xmas TSO deducted the charge, sent an invoice (not yet published) and then refunded the charge they had made - all on the same day I think.

The CD is useful as it sets out the restrictions clearly on the outward and return legs of a ticket (assuming it is a return).
For example:
You ask the station ticket clerk for an Off Peak return Doncaster to Hereford at 6.00. You get a response ' are you going on XC via Birmingham? Yes. Ah, Sir, you need an Anytime ticket. You respond politely " are you sure, could you check". Oh, sorry sir, you are correct, the Off Peak ticket is valid on XC. All this without producing your print out of the restriction you happen to have in your pocket. Easier than making a fuss, I suggest, and a lot easier than then claiming back from the TOC.

And, of course, the Fares CD makes interesting reading when you are trying to find the best splits, as suggested above.
 
Last edited:

wintonian

Established Member
Joined
15 Jan 2010
Messages
4,889
Location
Hampshire
Wintonian - sorry for the confusion. When I ordered just before Xmas TSO deducted the charge, sent an invoice (not yet published) and then refunded the charge they had made - all on the same day I think.

The CD is useful as it sets out the restrictions clearly on the outward and return legs of a ticket (assuming it is a return).
For example:
You ask the station ticket clerk for an Off Peak return Doncaster to Hereford at 6.00. You get a response ' are you going on XC via Birmingham? Yes. Ah, Sir, you need an Anytime ticket. You respond politely " are you sure, could you check". Oh, sorry sir, you are correct, the Off Peak ticket is valid on XC. All this without producing your print out of the restriction you happen to have in your pocket. Easier than making a fuss, I suggest, and a lot easier than then claiming back from the TOC.

And, of course, the Fares CD makes interesting reading when you are trying to find the best splits, as suggested above.

Your lucky, I just seem to get the "computer says no" response. :(
 

philjo

Established Member
Joined
9 Jun 2009
Messages
3,015
The TSO site now says it is in stock for dispatch within 2 working days.
 

mikeg

Established Member
Joined
20 Apr 2010
Messages
2,064
Location
Selby
Mine has just been dispatched. Maybe I didn't have to wait 2 days because I pre-ordered?
 

brompton rail

Member
Joined
28 Oct 2009
Messages
754
Location
Doncaster
Mine has just been dispatched. Maybe I didn't have to wait 2 days because I pre-ordered?

I also have just received an email from TSO saying my CD has been dispatched. I didn't re- order this is fulfillment of my order of 20 December. Might even arrive tomorrow - who knows!
 

Eire Sprinter

Member
Joined
7 Jan 2012
Messages
174
Location
Hibernia.
In 2010 I ordered a previous NFM when it was already in circulation. It took around a fortnight to get to Ireland as DHL (not requested by me but must be default delivery service) was used. With Royal Mail I've had items posted (ordinary post) on a Friday evening in various parts of England/Wales that have been reached me first thing Monday. I supplied my details correctly when ordering but then I was told DHL couldn't deliver as my 'phone number supplied to them by TSO omitted two digits. The follow-up by 'phone (at my expense) plus e-mail follow-up was a nuisance and quite time-consuming. Despite getting a complimentary disc and courteous responses it has put me off from ordering from TSO again. This was just my experience and I hope any fellow posters will have a positive experience throughout.

I wonder are there any shops where one can just buy the CD there and then and if the appendices such as the Shipping Links Manual (Section D?) is publically available.
 
Status
Not open for further replies.

Top