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Network Railcard discount, my station won't give it me

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jednick

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1 Apr 2013
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294
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Worcester
FGW have lifted all restrictions regarding peak tickets and use of railcards for this coming week, I've confirmed that by Tweeting them twice.

Tomorrow I want to buy an off-peak return Worcester to Colchester using my Network Railcard. Usually I can't do this until 10am, but tomorrow, there are no restrictions, FGW say, so I want to leave at 6am.

Staff at London Midland-operated Worcester Shrub Hill won't sell me the ticket I want at the early time I want to travel, thinking the usual restrictions regarding railcards still apply.

I'm not prepared to do the trip if I can't leave at 6am, or have the railcard discount. I doubt the ticket machine would sell me what I want as well.

The problem is my station, although having fairly regular FGW services, it's operated by London Midland staff.

Should I just board the train at 6am and buy the ticket off the FGW guard on the train to London? (I'd ask the guard if it's ok before I stepped on the train, in case I get a Penalty Fare)

Or, what does anybody else suggest?
 
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furlong

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28 Mar 2013
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The published text is here:

Time restrictions will be lifted on First Great Western services from
27 December 2014 to 4 January 2015 inclusive.

No qualifications to say it doesn't apply to railcard time restrictions. (In previous years, I have been sold railcard-discounted tickets for travel before 10am so if FGW intended to do something different this year, they really should have made it clear that the policy had changed.)
 

Mojo

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Flamingo

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If the ticket office is open at 05.55, I'll be very impressed. Once you approach the guard, (and bring cash if possible to prevent any embarrassing declined cards) there should not be a problem, I would guess...
 
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