Pages 192 - 215 deal with staff costs. There are some "interesting" conclusions. For instance they have compared drivers salaries with drivers of other vehicles, making no differential between safety critical and non safety critical roles. For instance I would contend that a van driver has less safety responsibility than a train driver.
The time taken to train drivers is also criticised. For instance the 8 months to train a driver is compared, unfavourably with the 6 weeks to train a tram driver or HGV driver. Once again this is not, I would contend a like for like comparison! I would be interested in a comparison between UK driver training and French, German and Swiss driver training
Drivers rosters come in for criticism because, according to the report, they often drive for less than 50% of their rostered shift because of agreements relating to rest breaks, train preparation and work schedules. An expectation of overtime is stated as a normal practice for , especially drivers and must stop
There are also points made about staff increases since the mid 1990's without any emphasis on the fragmented nature of railway industry following the conservatives botched privatisation scheme. This is increased by the comparison with European "competitors". There is no reference to the differing ownership and operation systems imposed on the various railway systems.
there is a discussion of franchising and a brief acceptance of the fact that franchising doesnt not lend itself to efficient working, however the report then goes on to concentrate on longer franchises rather than investigating HOW the franchising system causes many ( but not all ) of the UK rail problems.
Reference is made to the fact that there is duplication of many roles within the industry; however, again, the main, but not only, reason is the fragmented system we now have. Instead of, say, Intercity Passenger head and regional passenger head we now have one head for each toc, and that is BEFORE NR get involved. The lack of trust and corporation between companies is noted and criticised. However, with so many private companies in competition surely this is understandable and a natural consequence of the "system". It needs to change but
The unionised nature of the railways is also targeted. Reading between the lines it is clear the unions will be a target. Removal or reduction of union representation would make it much easier for "efficiency savings" to be pushed through.
There is a large section dealing with TOC staff, particularly on train staff, or guards etc. it is noted that 30% of trains are DDO. The primary duties of the guard, according to the study, are opening and closing the trains doors, train dispatch, some safety duties (which the driver can do according to the study) and some revenue protection. Stand by for more DDO and less guards!
Ticket office opening times are also a target. I agree, to a point, that the opening times of ticket offices need to reflect usage. There is no point paying someone to sit in an empty office, BUT people need to see a person when things are going wrong or to provide a safety reassurance. Stand by for less station staff and more TVM/ oyster style tickets. Directors pay is criticised, but no where near as much as the pay of lower grade staff.
NR are to continue with their "headcount number reduction" of 6300 during this control period AND find further "headcount reductions" by working more efficiently and using IT more than present. Reductions in "overheads" are required and the number of duplicate positions reduced. Well, perhaps if we didnt have 30+ companies all involved we might need fewer people!
However the bad news is that railway salaries ahead of inflation have to end. Well I got 2.5% this year! Salaries also have to be more closely linked to national average. Because other people do not have union support to negotiate them a better deal we should do the same! Terms and conditions generally have to be changed with less breaks, rest period, preparation time, a reduction in overtime and an increase in working hours, regardless of the safety risks.
The number of signallers also seems to be a target for the report. NR is to continue the reduction of signaller numbers, once again regardless of both the financial costs in installing new state of the art systems or safety implications.
NR is also to increase mechanisation and reduce the number of Pway staff. This has started and must continue, according to the report. Also NR back room boys are to take a hit with a reduction in "overheads" it is also suggested that the railway is a good target for more part time working! The report notes that one of the key elements in reducing railway industry costs is reducing employment costs. Clearly this means rail staff will get the sack. It does not that those of us who remain will " have a more satisfying and rewarding" time!!
However the ORR and the DFT are also to improve their efficiency and set the example for the rest of the industry. It is proposed that the ORR become the sole body for regulating the railway industry while all of the various standard producing bodies be combined into the Rail Systems Agency. These seem sensible steps to reduce regulatory burden on the industry but they must remain independent of both the TOCS and NR.
The BTP are also to reduce their overheads and look at merging with regional forces or working more closely with TOC as to change the service offered. Both of these actions will reduce the service offered by the police. Regional forces wont treat rail crime as a priority while closer working with toc will lead to the BTP guarding train services not guarding the rail infrastructure. The BTP must reduce costs by 15%
Pensions are also are target because they have not followed the trend and reverted to a "sod all " approach of many companies. The report focuses on options such as amending the retirement age upwards, reducing pension accrual rates, extending new pension schemes (ie changing final salary pension to a lifetime average) and reducing retirement benefits.
Railway training facilities must be "leveraged" to the outside world. This seems to be especially the case for Westwood. This could be a sensible way to earn extra income for the rail industry. I also agree that an industry wide graduate induction and training scheme is a sensible way to give an new entrant to the railway industry a grounding of "railway culture"
The report also, kindly, sets out a timetable as to how we can effect "headcount reduction"! It seems to suggest that all these changes are completed by the end of quarter 4 2013.
That the railways need to change is not an issue, there are, in some places to many employees. Modern techniques can improve efficiency and output. Timescales have to be reduced in the delivery of projects and systems. New trains have to come on line quicker. However, there seems to be a blank at the heart of this report and that is the nature of the system. THAT is responsible for many of the problems. THAT also needs to be tackled. The report doesnt deal with that.