Hornsey depot played a blinder by getting 4 x 317 , 321 out extra + 2 x 313 stock out + 20 extra calls at the critical times. Who says FCC don't make the effort. Well handled I reckon. j
My train into London at midday was 8-car instead of 4, which I didn't realise and get a chance to benefit from!
I have to say that FCC's managing of things at Hatfield was
excellent. There's no way anybody could have been confused or managed to get lost, even with all the building work that has made the outside of the station a mess even for locals.
I had at least two people ask me where I was going as I waited at the bus stop in case I wasn't sure what was happening, but of course I just said I was travelling locally.
And having staff to move on taxis and cars parking up to pick up/drop off helped too - and, once again, showed just how inconsiderate some members of the public are. One guy wanted to wait to pick someone up and parked in the bus stop, holding up one of the coaches and another bus. He refused to move until the FCC guy said he'd get the old bill. As he went to get the cop over, funnily enough, he moved.
No sooner had the coach gone, but three more cars pull up and park in the bus stop. It must have been a fun day for all the staff concerned!
Hmmm, it's almost like the franchise is ending soon and they are bidding for other franchises and attempting to impress the DfT is it not...
Haha, maybe. But I've seen them manage to get a load of coaches laid on many times before. I think they've obviously got a fairly good emergency plan to link St Albans and Hatfield.
Does anybody know why the arrangements to use bus routes between St Albans and Hatfield don't include services run by Arriva? I agree that FCC seems to have done as good a job as possible but it seems a bit strange not to be allowed to use what is probably the quickest route between the stations.
Not sure.
I know that when I got on the bus to the station, the bus driver (Uno) said there were problems because he'd been told on the radio to accept tickets between Hatfield and St Albans. That's the first I heard of the problems.
I'd have expected Arriva services would have done the same.