London Underground - CSA1 / CSA2 - Recruitment and Discussion

[Zb0905]

anyone who has started training do we get our Oyster cards on the first day?

Yes

 

[Sterlingldn]

Yes

Thank you

 

[mold26]

4th September offer 2024 and just received the call! My start date is 13th October. I was offered a few dates in September but due to holiday end of September I couldn’t accept those. I have to redo my REED screening and drug and alcohol test.

 

[ac2552]

4th September offer 2024 and just received the call! My start date is 13th October. I was offered a few dates in September but due to holiday end of September I couldn’t accept those. I have to redo my REED screening and drug and alcohol test.

Congrats!

== Doublepost prevention - post automatically merged: 4 Aug 2025 ==

Not sure if anyone can confirm, but the 75% off national rail season tickets.. is that in force now? If so could I get that after first day of training?

 

[bluegoblin7]

Not sure if anyone can confirm, but the 75% off national rail season tickets.. is that in force now? If so could I get that after first day of training?

Yes and no - I think you may have got some wires crossed.

'Priv ratę'/75% discounted seasons have always been available in some form or another, but the exact set-up depends on which TOC/route you're looking to use. Some are a straight 75% discount, some involve a loan - it's too complex to explain properly here without specifics, but you can fill out the paperwork and make your application on day one. It takes a few weeks to come through, however.

In terms of Priv/75% discount in general (on leisure travel), implementation is still on going with no estimate at the moment.

 

[Zb0905]

Yes and no - I think you may have got some wires crossed.

'Priv ratę'/75% discounted seasons have always been available in some form or another, but the exact set-up depends on which TOC/route you're looking to use. Some are a straight 75% discount, some involve a loan - it's too complex to explain properly here without specifics, but you can fill out the paperwork and make your application on day one. It takes a few weeks to come through, however.

In terms of Priv/75% discount in general (on leisure travel), implementation is still on going with no estimate at the moment.

So they are going to introduce it for leisure travel too ?

 

[ac2552]

Yes and no - I think you may have got some wires crossed.

'Priv ratę'/75% discounted seasons have always been available in some form or another, but the exact set-up depends on which TOC/route you're looking to use. Some are a straight 75% discount, some involve a loan - it's too complex to explain properly here without specifics, but you can fill out the paperwork and make your application on day one. It takes a few weeks to come through, however.

In terms of Priv/75% discount in general (on leisure travel), implementation is still on going with no estimate at the moment.

That’s perfect, thanks so much! (It won’t be used for leisure, just work! I much prefer driving to using trains but if it’s cheaper for me to travel in when I can, I will be)

 

[vicline]

10th Sept Offer and I have finally received my start date for 15th September. Anyone else starting that week?

Thanks again to everyone who helped and made this wait a little more bearable.

 

[MadmaxX19]

10th Sept Offer and I have finally received my start date for 15th September. Anyone else starting that week?

Thanks again to everyone who helped and made this wait a little more bearable.

Congratulations! My offer date was just a few days after yours, so the wait is almost over for me too.”
Were you asked to redo the screening, drug and alcohol test?

 

[gjeffery68]

10th Sept Offer and I have finally received my start date for 15th September. Anyone else starting that week?

Thanks again to everyone who helped and made this wait a little more bearable.

Congrats did they give you any other dates ? And I’m September the 17 so I’m hoping now long now

 

[vicline]

Congratulations! My offer date was just a few days after yours, so the wait is almost over for me too.”
Were you asked to redo the screening, drug and alcohol test?

Thanks! Yes I have to do DBS and D&A test again

== Doublepost prevention - post automatically merged: 6 Aug 2025 ==

Congrats did they give you any other dates ? And I’m September the 17 so I’m hoping now long now

Thank you! Sept 15th was the earliest but they had later dates in sept and oct

 

[NimFa]

Any update for CS1 night?

 

[dub]

Any update for CS1 night?

I got an email yesterday inviting me to book training. My circumstances have changed since I was offered a role in July last year so I've withdrawn.

 

[gjeffery68]

So today is the day I received the call for a start date my offer was 17th September and I start on the22nd of September to been about a year start to finish over the moon! Have to re do reed screening and DBS

 

[ac2552]

10th Sept Offer and I have finally received my start date for 15th September. Anyone else starting that week?

Thanks again to everyone who helped and made this wait a little more bearable.

I am congrats!

 

[vicline]

I am congrats!

ayy see you there! let’s keep in contact

 

[amazonFBA]

I’m a night tube applicant. I understand we can swap stations but it must be with someone in the same training cohort, which I assume means only with other night tube staff not day staff. Is that correct? The cohorts seems to include both night and day applicants.

 

[bluegoblin7]

Yes, if you have applied for Night Tube you will only be able to swap with Night Tube.

 

[saint_]

-.

 

[Zb0905]

Job Search

Jobs out again if anyone’s interested.

I will be applying again

== Doublepost prevention - post automatically merged: 12 Aug 2025 ==

Can someone make a 2025/26 campaign forum for this csa role

 

[bluegoblin7]

London Underground are now recruiting for Customer Service Assistant 2s.

Headlines: shift work, £35,270pa, all the usual TfL benefits.

Search & apply | Transport for London

Quote to follow shortly when I’m on desktop

 

[ac2552]

I love that our campaign are able to apply for it.

 

[Zb0905]

I love that our campaign are able to apply for it.

Absolutely this feels like it’s a rare moment and I feel like it’s been needed long may it continue

 

[T103]

Good luck to everyone who is applying for this job.

 

[transportphoto]

Can someone make a 2025/26 campaign forum for this csa role

Will be a continuation of this discussion - the forum is moving away from creating new threads for each vacancy instead having ongoing discussions.

 

[Zb0905]

Will be a continuation of this discussion - the forum is moving away from creating new threads for each vacancy instead having ongoing discussions.

Okay fair enough

 

[joestevenson13]

Just applied, just wanted to ask for any tips or advice for the online assessment they said that comes after the application, and the assessment centre, the whole process really. As there’s many here who were successful with last year’s applications.

 

[gjeffery68]

Just applied, just wanted to ask for any tips or advice for the online assessment they said that comes after the application, and the assessment centre, the whole process really. As there’s many here who were successful with last year’s application

I applied last year and have a start date next month. Go throught this forum from start to finish. I researched this forum and tbh with you most of the knowledge you need is in here this forum is one of the main reasons I passed all my assessments first time round. Research the role also take a good look at the job description because when it comes to your interview they will test you on it. Good luck!

 

[ac2552]

Just applied, just wanted to ask for any tips or advice for the online assessment they said that comes after the application, and the assessment centre, the whole process really. As there’s many here who were successful with last year’s applications.

Good luck!

This forum and a previous forum has all the answers you’d ever need. I actually think I got the job because of the amount of detail I found from the other forum.

It really did me such a favour for my role play and SBI

 

[james331]

not sure how they can open a new campaign when there's people still waiting for their training dates from their 2024 campaign