davidgiles
Member
- Joined
- 4 Oct 2010
- Messages
- 55
another £5 voucher here, thanks EC dont mind if I do have another beer. Agree that its an admission of guilt on there part!
Pah! Not a sausage here (literally). Maybe it was something I said?
another £5 voucher here, thanks EC dont mind if I do have another beer. Agree that its an admission of guilt on there part!
On my Aberdeen to Stevenage trip yesterday someone came round through first class at least once an hour collecting rubbish & emptying the bins.
The dirty crockery was collected several times -they changed everything (mugs/ teaspoons/mats etc) & wiped the tables prior to Newcastle.
Let me see if I've got this right. You made some comments to East Coast Customer Service about your experiences with the new 1st Class offering, which includes complimentary food and drink, and they sent you a £5 Catering Voucher?
Seems like they're admitting the offering isn't substantial enough and are giving five quid to spend at the buffet!
Currently on the 08:56 from Darlo to the Cross and I'll say it again the new breakfast is pretty good but it really needs beans and black pudding to put it over the edge into very good.
Also I've noticed something amusing before 22 May when the crew were taking orders for food they had these fancy PDA type devices which they could enter the order onto and then send it straight back to the kitchen to be cooked. Now it seems that these PDAs have been removed and crews are having to write down orders on napkins and take them to the kitchen. Progress?
I see EC are running another 1st class promotion. 1/3 off Advance fares
The 'new' equipment was supposed to do exactly that, with a screen and printer terminal at the buffet end of the kitchen (theoretically capable of spewing out a long roll of orders) as they were taken from passengers.. . . . Now it seems that these PDAs have been removed and crews are having to write down orders on napkins and take them to the kitchen. Progress?
I think you have linked to your email account! Do you have the East Coast link?I see EC are running another 1st class promotion. 1/3 off Advance fares
The 'new' equipment was supposed to do exactly that, with a screen and printer terminal at the buffet end of the kitchen (theoretically capable of spewing out a long roll of orders) as they were taken from passengers.
There were 'issues'.
Napkins and pen are a well used and trusted part of the catering toolkit!
{but I'll decline the black pudding if that's ok by you guys}
Hey, careful; even some of us mackems are quite partial to a slice of black pudding and a bottle of Newcy Broon (The latter must surely pass for fraternising with the enemy, but no matter)A geordie who doesnt like BP - next you'll be telling us you don't like Newcastle Brown Ale....
Your not a "mackam" in disguise are you![]()
A geordie who doesnt like BP - next you'll be telling us you don't like Newcastle Brown Ale....
Your not a "mackam" in disguise are you![]()
I see EC are running another 1st class promotion. 1/3 off Advance fares
I like the real wine glass in their advertising. Isn't that a bit misleading?
Also the lady appears to be serving breakfast 'Silver service' style.
I am not sure if this happens or not as both times I should have been served brekkie it wasn't available as the grill.
East Coast said:During the day
From around 11am, choose from a selection of sandwiches, a light lunch or a hot meal rounded off with a piece of fruit or a cake
I'm travelling 1st Class on the 12.30pm Kings Cross to York on a Monday in September. According to their website I should be offered the following:
Exactly what sort of "hot meal" I am likely to be offered?
Sorry if my question has already been answered in this thread, but it is rather long.
The number of sandwich issue seems to be solved, I was given the whole packet.
Sorry if its already mentioned, don't remember reading it!
I've been on two breakfast trains so far and have yet to see 'silver service' style delivery. Perhaps YorkshireRider could tell us if it's actually done?
Oh, I was hoping for something a bit more substantial. On their sample menu they've got things like Vegetable Biryani and salad, and Crayfish and noodle salad listed.Its more of a hot snack then a full meal, it will be either a cauliflower cheese tart, beetroot risotto, goats cheese and red onion tart or feta and red pepper tart, all served with a bit of salad. These dishes go through a 4 week rotation.
Oh, I was hoping for something a bit more substantial.