Introducing small visual and physical distractions such as plants, columns and other obstacles can also help prevent solid blocks of overcrowding forming, and create a more pleasant environment for the dispersal of large numbers of people. (Look at the positioning of columns, desks and so on in a well-designed concert hall foyer, for example, or the way crowds disperse after the barriers in a decent Tube ticket hall).
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For info, there might well be disruption tonight as the BML is operating over the Down Reversible line only at Balcombe Tunnel Junction in reaction to a points failure. It is likely to be at least 1530 before this is fixed. Formal service recovery and bus replacements are being put in place.