Snow1964
Established Member
The issue is GWR only has so much power; the way that the (utterly mad) IET contract works with Hitachi is they have a lot of say over things, many of which are not in the slightest passenger-friendly. This comes particularly to a head on Saturday & Sunday - with the latter also impacted by GWR's Sunday overtime situation - as they simply aren't flexible enough to cope with the growth of leisure travel.
The problem is partly that GWR have to jump through many hoops to be in a position to say, we have done conditions A, B, C, D & E as required by the contract, therefore we expect 80 (whatever the number is) fully working trains tomorrow morning.
The reality is if your legal team doesn't support the operational team, telling them exactly what they need to do, then can't fully enforce the contract.
The way contract is written (from what I have heard, as never seen it), would really need a batch of lawyers at the depot each morning with their micrometers and cameras finding a fault and saying, to Hitachi, no that train isn't good enough, supply us now with another. It's not good enough to keep saying missed contract amount again today, then do nothing heavy handed about it.
What is often forgotten when people moan, they forget that contracts are 2 way street, have to meet your requirements if want other side to meet theirs as well. If both sides let things slip then the contract becomes seen a vague aspiration or loose target, not the minimum standard that it is supposed to be.