Everyone, let's stop with the petty arguments.
Surely the aim should be to get the best for Anglia? Isn't that what it's all about?
I was at the first meeting and do not agree with minutes being released:
1) it was the first meeting, group needs to find their way
2) you have to be respectful of the privacy of individuals.
Both these points can be considered at the next meeting.
Please remember that those running the website have families and friends to consider. If you see errors, why not email and politely request they correct them?
Do you publicly blast the appalling grammar of some of the AGA tweeters? I suspect not.
When I find a reason to praise, I do. Recently I was delayed for 57 minutes and 2 employees were unbelievably rude. I emailed Jamie Burles about the one person who was helpful and his response seemed almost proud that 1 in 3 employees were helpful. Appalling.
All we want in investment for our region.
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I used AGA again today, checking out the 317 demonstrator and hoping to see the 321 demonstrator before my plans changed. I got to speak to one of the train presentation team, a lady who was very clued up and spent a good 10 minutes talking to me about the demonstrator and the feedback she'd got (so I assume she's been asking others this week as it goes in/out of Stratford) - as well as how much nicer it is to keep clean, as well as the improvements in the vestibule that means less crowding problems in the peak.
I bet a lot of people wouldn't think of someone cleaning trains as being someone to talk to about rolling stock. I'd have Tweeted AGA to say how great she was, but feared she would get into trouble for not doing her job of cleaning!
What I see every week is a lot of problems, like passengers making a mess of the trains, people upgrading themselves to first class, beggars going through trying to sell tissues and so on - but rarely any problems with the trains themselves or the staff. At Liverpool Street, Tottenham Hale and Cheshunt, I find staff very good.
Today at Broxbourne I did have a gateline staff member that seemed to forget how to speak when manually checking my ticket (rejected for what I assume was being a railcard discounted ticket) but that is a minor moan. Yes, he could have said something and smiled, but it's hardly the end of the world. He did acknowledge me when I came back a short time later.
The platform displays at Cheshunt still don't work properly, and of course the 379s still have most buttons broken, but I can't see why AGA gets so much hatred. I guess it's more for the Great Eastern lines, but perhaps that just highlights why an 'anti' AGA site needs to be far more balanced and appreciate that not everything is bad by any stretch of the imagination.
Please, commute on the GEML before you try to support them. It needs to be balanced in favour of the PPM. GEML is the main line, so whilst I'm delighted WEML got 93.21% last month, mainline got 86.52%. A high in some time, granted, but appalling nonetheless. Imagine if they had to give peak time figures.
blaming the TOCs for that is just as invalid as me blaming the passengers for it coming off their shoes into the coach, as TheEdge says its just a fact of winter.
