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Great customer service

Thread starter Haywain
Start date Today at 10:57

Today at 10:57

Haywain

Veteran Member

A thread for examples of excellence in rail related customer service, not from any specific company.

Last night I submitted a "change of journey" refund request by email at 21:51, and received confirmation of the refund at 22:15, with a follow up email at 22:25. Bravo Trainsplit!

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