Goodbye National Express East Anglia.......

[Temple Meads]

Due to it's late-running, this train started as a NXEA train but will finish it's journey as a Greater Anglia service.

And if it's like their website it'll suddenly stop until they realise that they are now the current franchise

 

[Ivo]

My error message is "403: Forbidden - you do not have permission to access this document."

The dreaded 403 - a sign that something is being done, probably for the worse.

We must have just set a new record for the fastest 15-post page in RUK's history - 6 minutes!

 

[fgwrich]

It's easy to run a good service, if you don't have any trains.

The legacy NXEA leaves:

22:30 Cambridge to Norwich due 23:46
This train has been delayed and is expected to be 139 minutes late from Ely.
This is due to poor weather conditions.

I like Nat Rail's page for Great Anglia...As the legacy of NX still continues to creep in:

Greater Anglia (LE)
http://www.greateranglia.co.uk
Information last updated 5 February 2012 00:32

Company information Company name Greater Anglia
Managing director Ruud Haket
Head office 2nd Floor
Cutlers Court
115 Houndsditch
London
EC3A 7BR
0845 600 7245

contactcentre@greateranglia.co.uk

Network map Download network map Support & information Customer services Monday-Friday 08:00-18:00

Primary phone 0845 600 7245
Fax 01603 675243
Address National Express East Anglia
Customer Relations
Norwich Station
Station Approach
Norwich
NR1 1EF
Web www.nationalexpress.com
Email nxea.customerrelations@nationalexpress.com
Lost property Monday-Friday 08:00-18:00

Primary phone 0845 600 7245
Address National Express East Anglia
Customer Relations
Norwich Station
Station Approach
Norwich
NR1 1EF
Email nxea.lostproperty@nationalexpress.com
Assisted travel Monday-Saturday 08:00-20:00

Sunday 10:00-20:00

Primary phone 0800 028 28 78
Minicom / Textphone 0845 606 7245 (For customers with hearing impairments)
Address National Express East Anglia
Customer Relations
Norwich Station
Station Approach
Norwich
NR1 1EF
Web www.nationalexpresseastanglia.com/services/...
Email nxea.assistedtravel@nationalexpress.com
Note Our Disabled Persons Protection Policy can be viewed on our website www.greateranglia.co.uk and can be supplied from our staffed stations and by request to our Customer Relations team.

Ticketing & fares Telesales Monday-Sunday Closed

Note Greater Anglia do not provide a telesales facility. Customers may purchase tickets by visiting the Greater Anglia website or by calling the Trainline on 0871-244-1545.


Email address nxea.customerrelations@nationalexpress.com
Primary phone number 0845 600 7245
Postal address National Express East Anglia
Customer Relations
Norwich Station
Station Approach
Norwich

NR1 1EF
Group travel Monday-Friday 09:00-17:00

Primary phone 0845 600 7245
Address Greater Anglia
Customer Relations
Norwich Station
Station Approach
Norwich
NR1 1EF
Email contactcentre@greateranglia.co.uk
Business travel Monday-Friday 08:00-18:00

Seat reservations Monday-Friday 08:00-18:00

Primary phone 0845 600 7245
Note Seat Reservations are available on our InterCity services running between Norwich and Liverpool Street

Penalty fares note Greater Anglia operates a Penalty Fares scheme that covers all journeys except some rural services, services between Sudbury and Marks Tey, and Wickford and Southminster.

So if im Joe Public and has got a problem, do i contact NX or GAga?

 

[causton]

Due to it's late-running, this train started as a NXEA train but will finish it's journey as a Greater Anglia service.

I don't know why but I find that kind of cool :P

 

[Skimble19]

The dreaded 403 - a sign that something is being done, probably for the worse.

We must have just set a new record for the fastest 15-post page in RUK's history - 6 minutes!

Surprising really at this time of day!

Anyone having any luck with the site yet?

 

[Temple Meads]

We must have just set a new record for the fastest 15-post page in RUK's history - 6 minutes!

For outside The Next Station Is game

 

[Ivo]

I don't know why but I find that kind of cool :P

Well hold on a minute; what happens with 24-hour services when they change hands? Why doesn't anyone ever mention those?

For outside The Next Station Is game

I doubt even that has managed 15 in 6 minutes! But I'm not trawling through 900 pages to found ou; it'll take me until 4 am at least! Even Abellio aren't that slow.

 

[Temple Meads]

Surprising really at this time of day!

Anyone having any luck with the site yet?

Not me, still down.

 

[SprinterMan]

Surprising really at this time of day!

Anyone having any luck with the site yet?

Still dead as far as I can tell.
--- old post above --- --- new post below ---

I don't know why but I find that kind of cool :P

I find this cool. I have mental pictures of little goblins re-branding the train as it goes along.

 

[Ivo]

I see someone has updated the Wiki page as well (last update: 0211). Strange how the unofficial stuff is always more efficient

 

[SprinterMan]

Looking at what I have just posted, I think I am very sleep-deprived now :P

 

[fgwrich]

Perhaps theyve just realised that they actually properely have the Franchise? (That or NX are trying to hold on to split milk)

 

[DJ737]

I see someone has updated the Wiki page as well (last update: 0211). Strange how the unofficial stuff is always more efficient

Yeah, that was me down here, just edited a couple of bits of text to reflect the current situation

 

[Ivo]

20 members (and six guests) at 0218? This is ridiculous. All waiting for one hapless website to decide it wants to live

Yeah, that was me down here, just edited a couple of bits of text to reflect the current situation

Google and Wiki combined indicate an IP address from Victoria! What do you know

 

[fgwrich]

Still dead as far as I can tell.
--- old post above --- --- new post below ---


I find this cool. I have mental pictures of little goblins re-branding the train as it goes along.

I can just imagine some GA staff getting off at each station stop, peeling off some of the NX logo as quickly as possible, and sticking on each new bit of GA vinyl as the service goes along!

 

[causton]

I'm a bit late to this by any means, but checked out the service disruption page on the NXEA website?

"We will review this situation on Sunday morning and an update will be provided on the home page of our website, to all email alert subscribers and via our Twitter feed: @NXEastanglia."

Now... has anyone at NXEA realised?

 

[Ivo]

I'm going to bed. Someone wake me up when it changes.

Actually... don't bother. At this rate I'll wake up before it does hock:

 

[SprinterMan]

Did everyone stay up on here and have a little celebration last time a franchise changed?

 

[Eagle]

Did everyone stay up on here and have a little celebration last time a franchise changed?

The last two franchise changes also involved NX losing out (East Coast in 2009 and Gatwick Express in 2008)...

 

[ChristopherJ]

Blimey, even the Wikipedia for NXEA and GA has been updated at this time of morning! Just a simple change of "is the franchise holder" to "was the franchise holder".

http://en.wikipedia.org/wiki/National_Express_East_Anglia
http://en.wikipedia.org/wiki/Greater_Anglia

 

[SprinterMan]

The last two franchise changes also involved NX losing out (East Coast in 2009 and Gatwick Express in 2008)...

And the next-but-one franchise change may well see the fall of c2c, the last NX rail company, and the exit of NX from the British railway scene.

 

[Skimble19]

I'm a bit late to this by any means, but checked out the service disruption page on the NXEA website?

"We will review this situation on Sunday morning and an update will be provided on the home page of our website, to all email alert subscribers and via our Twitter feed: @NXEastanglia."

Now... has anyone at NXEA realised?

It would appear not! They certainly haven't made any reference to it anywhere except for one tweet which was rather ironically to c2c to tell them the new account name. :roll:

 

[Eagle]

And the next-but-one franchise change may well see the fall of c2c, the last NX rail company, and the exit of NX from the British railway scene.

The same NX who, in the middle of the last decade, held as many as eight franchises at once.

 

[bnm]

The first Greater Anglia service is a bus!

0410 London Liverpool St - Stansted Airport.

First train is, I believe, the 0440 London Liverpool Street - Broxbourne

 

[antharro]

NXEA's twitter account has been renamed to @greateranglia.

 

[SprinterMan]

The same NX who, in the middle of the last decade, held as many as eight franchises at once.

In no particular order:

Midland Mainline
Central Trains
Silverlink
Wales & West
Wales & Borders
Wessex Trains
'One'
NXEC
NXEA
Scotrail
c2c
Gatwick Express
WAGN
Valley Lines

 

[antharro]

Someone's doing something. That 403 has now changed to:

An Error Was Encountered

This domain is not set up correctly.

Also, I'm now seeing the GA logo in the address bar.

 

[Eagle]

NXEA's twitter account has been renamed to @greateranglia.

It'll be the same guy(s) doing the Twitter from the same desk, I assume... no need to set up a new account.

 

[SprinterMan]

Someone's doing something. That 403 has now changed to:

An Error Was Encountered

This domain is not set up correctly.

Also, I'm now seeing the GA logo in the address bar.

Same with me! We could be only minutes away!

 

[Skimble19]

The NRE account has also changed to @NRE_GrAnglia.

They need to sort out the logo tho!