She needs to be sacked. Immediately.
While GNER have increased their HSTs to 9-cars with no noticeable decrease in timings, she is the only MD to actually deliberately short-form London-bound InterCity services despite growth. It's unbelievable. Just that fact alone means I cannot take her seriously.
Her abysmal policies on the Saver, where a Penzance to York is cheaper than Penzance to Bristol in the morning, is incomprehensible. I don't know whether to laugh or cry at such policies.
The only thing she has got right is her love of HSTs over Adelantes. But she is not really doing us any favours with the refurbishment.
Although I am pleased she has apologised, her apology is simply not good enough, and she needs to accept the blame and stand down.
Before anyone complains, yes I realise the DfT have acted badly and it's not entirely Farce's fault.