We would accept them on Scotrail as we do not have chip n pin yet.
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Fare Evasion
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We would accept them on Scotrail as we do not have chip n pin yet.
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I think that they may be concerned that if they accept them at stations, where they can verify the transaction, then customers get used to the idea that they can be used for rail travel and try to buy on board using these cards. The TOCs may be concerned that if they have a different rule for cards accepted on board versus on stations, this would actually cause more confusion for passengers. I'm not arguing either for or against the idea, it's just an idea of what the TOCs may think.
CarterUSM
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This has complicated things a little at ScotRail as electrons can now be used at stations for reference purposes with regards to having booked tickets to collect, but cannot be used to pay for them. Or something similar.
Interesting. In your experience, does this cause you problems? ie, do customers think they can use Electron on board as a result of their ability to booking online using Electron?
CarterUSM
Established Member
I'm not at liberty to say as it is only a recent development resulting from, i believe , complaints from holders of electron cards claiming to being treated unfairly with regards to booking tickets.
I have to say though, in all honesty, it is almost always the same exchange i have with electron holders, "Do you take cards?" etc as someone else has mentioned. Only a small minority i have ever come across, seem to be genuine , and almost all of them provide another means of payment without me even asking! It is one of these things that i see so regularly that i think i occasionally give one of those despondent , loud sighs, though i really try hard not to!!! 
Solent&Wessex
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Foreign cards work perfectly, they are authorised automatically when swiped. No idea why, but the system must know from the card number that it doesn't have a chip so therefore just processes it straight away.
Out of interest, what would happen if somebody was unable to use Chip & Pin due to a disability? I know there were a couple of cases of shops round here getting in trouble as a result of refusing cards for this reason.
rail-britain
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The chip in my credit card failed two weeks ago
On each occasion a manual slip was printed for me to sign
A replacement card arrived a few days later, so presumably the card issuer is informed that a replacement card is required
I phoned them up and there is no charge for a replacement card where it has simply failed through wear and tear
hairyhandedfool
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I would imagine, having not knowingly seen one recently, that the card number identifies it. All UK Visa cards start with the same digits, so do Switch (Maestro) cards and I'm pretty sure AMEX and Mastercard are the same.
I'm not entirely sure, but when Chip & Pin came in there were Chip only cards, I can't recall if they needed a signature though, presumably there are people who can't use their hands enough to do either???
I'm also not sure who would be at fault, the company for refusing it, or the bank for insisting on 'PIN numbers' for security.
According to wikipedia there is supposed to be a "Chip & Signature" card for that situation .. Presumably the chip is encoded to let the processing terminal know to request a signature than a PIN.
flymo
Established Member
As a holder of a 'foreign' credit card I have had a mixture of looks and reactions when using my card in the UK, although I've never tried using it to buy a ticket actually on the train.
My card (HSBC actually) is a chip & pin card but when using it at a station ticket office or a shop for example, the card goes into the machine as normal, then after a second or two I remove it and the receipt is printed out automatically for me to sign. I have no problems in using the 6 digit PIN number if required but so far in the UK I've never needed to use the PIN. I do usually say to the vendor that it is not a UK card to try to pre-empt any problems that may occur but so far there haven't been any.
I have used the same card in Australia and then I had to use the PIN (after remember it
) so the PIN function is live on the card.
My card (HSBC actually) is a chip & pin card but when using it at a station ticket office or a shop for example, the card goes into the machine as normal, then after a second or two I remove it and the receipt is printed out automatically for me to sign. I have no problems in using the 6 digit PIN number if required but so far in the UK I've never needed to use the PIN. I do usually say to the vendor that it is not a UK card to try to pre-empt any problems that may occur but so far there haven't been any.
I have used the same card in Australia and then I had to use the PIN (after remember it
) so the PIN function is live on the card.
krus_aragon
Established Member
Correct. I've encountered this a few times at my (non-rail) retail workplace. Similarly, cards with a full chip & pin facility have this indicated on the magnetic strip, so some terminals (such as ours) will ask that the chip is inserted. If a chip can't talk properly with the terminal, the terminal will recognise this and (for us) allow the card to be swiped.
Another variety of card found abroad is a card that uses a pin with magnetic strip, but no chip. Canadian banks introduced these a decade or so ago, but are now being replaced with chip & pin cards.
And on the rarity of Solo cards, the two major issuers of Maestro/Solo debit cards, Nat West and HSBC, have switched allegiance from Mastercard to Visa, so their customers are getting Visa Debit/Electron cards instead. Another bank is switching the other way, but I can't remember who.
does offering payment mean you included a cheque, and hopefully kept a copy of the letter + cheque
As a holder of a 'foreign' credit card I have had a mixture of looks and reactions when using my card in the UK, although I've never tried using it to buy a ticket actually on the train.
My card (HSBC actually) is a chip & pin card but when using it at a station ticket office or a shop for example, the card goes into the machine as normal, then after a second or two I remove it and the receipt is printed out automatically for me to sign. I have no problems in using the 6 digit PIN number if required but so far in the UK I've never needed to use the PIN. I do usually say to the vendor that it is not a UK card to try to pre-empt any problems that may occur but so far there haven't been any.
I have used the same card in Australia and then I had to use the PIN (after remember it
I had fun in Italy a few years ago. It seems they'd upgraded most of the terminals to support it but not introduced it on Italian cards so terminals asked for a PIN which confused several retailers - a couple asked me to sign their copy of the reciept even though there wasn't a space for it - which I did (and checked I didn't get any double debits on my card).
It's good to know we've a easy uniform global credit card system.
It's good to know we've a easy uniform global credit card system.
we did until this whole chip & pin thing came along
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