My case is resolved. I decided to go with solicitor and get it out of the way quickly. Thanks all for the advice.
Thanks for letting us know - feedback is always good!
If you're willing to share any details (not your name or address!) with us, that would help us when other people ask for help. Things like
- how much did the solicitor cost?
- did you have to make any payment to the railway on top of that?
- how quickly did it resolve things?
- did you need to go to court/interact with the railway except through your solicitor? (I'm guessing the answer to these is 'no', but you never know...)
- it sounds like you were pleased with the solicitor - which firm were they?
Whatever, it's good to hear that it's over.