Class 802 IET on Night Riviera

[D6975]

Does anyone know what happened to the down Riviera on Sunday night? According to RTT it was worked by 802110.

edit just noticed that the up didn't run at all.

 

[AlexNL]

The Up Riviera was an IET as well, I saw it pass on the Dawlish Beach Blenheim cam at 01:31.

There were engineering works between Par and Liskeard, perhaps the regular sleeper stock was trapped in Penzance because of this?

 

[D6975]

Just found the up - it started at Plymouth 87 late. Presumably waiting on the RRB.

 

[AlexNL]

There was a signalling failure between Plymouth and Newton Abbott last night, which blocked the line in both directions. Trains arrived in Plymouth up to 3 hours late.

 

[geoffk]

Just noticed this. I don't think it's the first time this has happened in the last six months. I can't imagine it's very easy to sleep on one of those. Presumably passengers get their berth fee refunded?

 

[Watershed]

Just noticed this. I don't think it's the first time this has happened in the last six months. I can't imagine it's very easy to sleep on one of those. Presumably passengers get their berth fee refunded?

With the amount of delay, I think they'd get back their entire fare in Delay Repay! Only question mark would be what happens if they have a berth supplement...

 

[ainsworth74]

Only question mark would be what happens if they have a berth supplement...

They paid for a service which wasn't delivered so a full refund is surely the only outcome?

 

[Bletchleyite]

What do they do in terms of classes when this happens? Standard for seated, 1st for berths?

 

[geoffk]

They paid for a service which wasn't delivered so a full refund is surely the only outcome?

With the amount of delay, I think they'd get back their entire fare in Delay Repay! Only question mark would be what happens if they have a berth supplement...

Yes. The down train was on time though, early in fact.

 

[SeanG]

If they were not automatically refunded their berth supplement, I would be putting a complain in to GWR and expecting recompense

 

[Horizon22]

They paid for a service which wasn't delivered so a full refund is surely the only outcome?

What do they do in terms of classes when this happens? Standard for seated, 1st for berths?

It's normally one of several options - you can get the replacement IET and a refund (although whether it's full I don't know) although replacing it with an IET is increasingly frowned upon. Otherwise it's put up in a hotel and day train, which the majority of people seem to plump for.

In the last year, I'd say its maybe been replaced 4-5 times and that's normally due to some major infrastructure fault, or more than 1 loco failing

 

[ainsworth74]

Otherwise it's put up in a hotel and day train, which the majority of people seem to plump for.

Must admit that would be my preference!!!

 

[Horizon22]

Must admit that would be my preference!!!

First train down is the 0637, which I what I believe most choose to do. Paddington has a plethora of hotels nearby so I don't think finding one is too hard. Normally the alteration / cancellation is known in good time so people are on their way to hotels before the sleeper is meant to depart.

 

[JN114]

It was booked/planned as an IET due to major possession West of Liskeard on Sunday, trapping one sleeper rake west of the possession at Penzance.

Passengers would (should) not have been able to book a berth, and thus no refunds necessary.

 

[Horizon22]

It was booked/planned as an IET due to major possession West of Liskeard on Sunday, trapping one sleeper rake west of the possession at Penzance.

Passengers would (should) not have been able to book a berth, and thus no refunds necessary.

Personally I'd have not bothered to run the sleeper if it was a planned IET! Obviously it does provide a useful service for some, but ultimately it somewhat defeats the object. Also useful to get some 802 stock in the right place in the W. Country but sleeper is quite a unique service and running it as an IET doesn't exactly match the standard.

 

[Bletchleyite]

It's normally one of several options - you can get the replacement IET and a refund (although whether it's full I don't know) although replacing it with an IET is increasingly frowned upon. Otherwise it's put up in a hotel and day train, which the majority of people seem to plump for.

In the last year, I'd say its maybe been replaced 4-5 times and that's normally due to some major infrastructure fault, or more than 1 loco failing

But as per my original Q what do they do regarding classes on board? Is it declassified (so seated passengers get an upgrade) or is it Standard for seated and 1st for bed passengers?

 

[Horizon22]

But as per my original Q what do they do regarding classes on board? Is it declassified (so seated passengers get an upgrade) or is it Standard for seated and 1st for bed passengers?

I believe everyone is put into 1st - that's certainly what it was before when passengers numbers were lower but might not be as feasible now so it may have changed. Although I'd challenge whether seated passengers are getting an "upgrade"! A 9-car has 71 first class seats, which some accomodate unless its a particulary booked up sleeper.

 

[vlad]

I was booked on the sleeper from Penzance to London back when HSTs were the usual trains on that route. For reasons I won't bore you with the sleeper stock was stuck in London so of course wasn't able to run out of Penzance. We were given the option to stay overnight in Penzance then travel to London by a morning train, or to get an HST - in first class, with blankets and such to make the journey as pleasant as possible - which ran to the same timetable as the sleeper rake would have.

I can't say what conditions on the HST were like as I chose the hotel but certainly the two options were clearly stated and we weren't forced into making a choice. I do wonder, however, about people who joined the train elsewhere in Cornwall.

I assume things have remained pretty much the same now they run IEPs on the route.

 

[Deafdoggie]

I believe everyone is put into 1st - that's certainly what it was before when passengers numbers were lower but might not be as feasible now so it may have changed. Although I'd challenge whether seated passengers are getting an "upgrade"! A 9-car has 71 first class seats, which some accomodate unless its a particulary booked up sleeper.

I haven't travelled on an IEP, but surely the first class seats are better than standard? Remember it's ironing board seats on the Night Riviera now.

 

[Bletchleyite]

I haven't travelled on an IEP, but surely the first class seats are better than standard?

Debatable. They're wider, certainly, but that's all good I'd say of them. I've sat in one and returned to Standard because I didn't consider it worth the Weekend First money, if that's any guide.

Remember it's ironing board seats on the Night Riviera now.

They aren't, they are a Standard class seat not used anywhere else, but one I find quite comfortable. And yes, I have used the Riviera seats.

 

[Deafdoggie]

Debatable. They're wider, certainly, but that's all good I'd say of them. I've sat in one and returned to Standard because I didn't consider it worth the Weekend First money, if that's any guide.

Fair enough

They aren't, they are a Standard class seat not used anywhere else, but one I find quite comfortable. And yes, I have used the Riviera seats.

As I say I've not been on an IEP, but have used the "new" riviera in both berths and seats. I found the seats very hard, if they're better than an IEP I'll stay off the IEPs!

 

[Bletchleyite]

As I say I've not been on an IEP, but have used the "new" riviera in both berths and seats. I found the seats very hard, if they're better than an IEP I'll stay off the IEPs!

I'd say they without doubt are better than Fainsa Sophias.

 

[TT-ONR-NRN]

Much prefer Fainsa Sophia to the upright Riviera seats ALTHOUGH having said that the Riviera seats have wings which are good for sleeping. During the day, I’d certainly prefer an IET.

 

[Amy Worrall]

Had it happen to me once (an HST though not an IEP as the substitute).

They managed to get permission to turn off the lights in every other carriage, so those of us who wanted to try to sleep could do so.

My main annoyance was they wouldn't let us take the duvet from our sleeper berth into the new train. Instead they told us to wait for blankets to be delivered at a station down the line, but they didn't arrive until 3am and were thin flimsy blankets.

 

[Southern]

Happening again tonight - 800319 on the down, 802104 on the up, according to RTT.

 

[FGW_DID]

Happening again tonight - 800319 on the down, 802104 on the up, according to RTT.

Down to 57 driver availability (sickness)

 

[Nova1]

This is what they've got on their journey check.

I'm guessing there's a lot of spare space onboard on a nine car IET. Maybe wouldn't be that horrible. I'd do it personally...

 

[Class800]

IET replacements are probably more common than HST replacements were - as when there were a lot of HST power cars around, they could be put on the sleeper rake ahead of a class 57 if needed

 

[HamworthyGoods]

IET replacements are probably more common than HST replacements were - as when there were a lot of HST power cars around, they could be put on the sleeper rake ahead of a class 57 if needed

Penzance has near enough the same number of HST power cars on shed each night as before.

 

[185143]

View attachment 105885

This is what they've got on their journey check.

I'm guessing there's a lot of spare space onboard on a nine car IET. Maybe wouldn't be that horrible. I'd do it personally...

If I had a room booked I'd obviously be annoyed and wanting suitable compensation. But the seats... an IET is an upgrade in my eyes. I've managed more solid sleep between Newcastle and Edinburgh on TPE than I did on the Night Riviera seats. I remember the engines firing up at Morpeth then nothing until "We are now approaching Edinburgh Waverley"

When I did the Night Riviera in the seats I only fell asleep after Exeter on the way West, partly due to a group of very noisy veg, despite having been awake since 04:30 that morning. And afterwards it was a very broken sleep. Heading back to London we stayed in the hotel for as long as possible and I only fell asleep after Reading. Partly deliberately, partly due to a passenger who took to bothering me and my mate (I eventually pretended to be asleep) and ended up being removed by the Police at Exeter. Then we got on a 350 back North from Euston and it was "full doss mode" all the way. Far more comfortable than the Mk3 seats.

I know comfort is subjective, and those IET (and Night Riviera Mk3 seats for that matter) are controversially, but I'd happily spend a night on IET seats, at the appropriate fare of course, but wouldn't even consider doing again so on the booked traction.