Class 444 Wi-Fi

[Juniper Driver]

Hope SWT keep this as a free service as you guys + gals pay enough for your tickets already.

 

[infobleep]

Whose funding the cost of this project?

 

[HarleyDavidson]

Notwork Fail. Due to poor performance.

Performance which wouldn't be so bad, if signallers were allowed to regulate, run things around others etc. Mind you the train planning sections of TOCs are their own worst enemy.

 

[TEW]

And 458/5 WiFi fitting is being funded by Porterbrook because of the continual delays to the project.

 

[infobleep]

Notwork Fail. Due to poor performance.

Performance which wouldn't be so bad, if signallers were allowed to regulate, run things around others etc. Mind you the train planning sections of TOCs are their own worst enemy.

I didn't think the performance on South West Trains was as bad as other networks or is that on other networks the problems are TOC caused rather than Network Rail. I also wouldn't have thought performance was bad enough for Network Rail to fund this.

 

[Kite159]

I didn't think the performance on South West Trains was as bad as other networks or is that on other networks the problems are TOC caused rather than Network Rail. I also wouldn't have thought performance was bad enough for Network Rail to fund this.

Network Rail got fined last year for poor performance overall and the DaFT said the money would be used to install WiFi on trains.

Although I think the 444 WiFi was on the roll before Network Rail got given a 'fine'

 

[HarleyDavidson]

I didn't think the performance on South West Trains was as bad as other networks or is that on other networks the problems are TOC caused rather than Network Rail. I also wouldn't have thought performance was bad enough for Network Rail to fund this.

Really? It's atrocious. Especially when you see the daily performance figures on a guards Blueberry.

 

[infobleep]

Really? It's atrocious. Especially when you see the daily performance figures on a guards Blueberry.

Thinking about it their have been signalling failures and other issues but most of these from memory have been in the last quarter of the year, which is after the roll out of the WiFi on the 444s.

Most of the delays I experience are minor and more likely due to the number of passenger numbers using the trains. I joke with my brother in law, whose a driver, that trains would run so much better without us passengers. As they don't only I think only infrastructure improvements would resolve passengers delaying trains - as more trains would be run. I don't think network rail can be blamed for the railways being popular though.

 

[infobleep]

Tried to use the WiFi on a 7.45 replacement service to Waterloo [signalling problems in Guildford area for a change]. However in the 15 minutes I was on the train to Woking, I couldn't connect.

I even go the following error:

I decided if there are regular problems connecting I should report it. So I went to Google and typed in wifi south West Trains contact as I know it's a dedicated team to contact which I think is the best way to deal with technical issues. I then clicked on the first link.

www.southwesttrains.co.uk/wifi.aspx

On my mobile I was then redirected to the following web page:
http://mobile.usablenet.com/mt/www.southwesttrains.co.uk/wifi.aspx

Page not supported yet

Sorry, but this page is not supported yet. Clickhere*to return to Home Page.

I don't have a tablet to try this out on but I wouldn't be surprised if the same problem occurred. I wonder how many people are connecting to the WiFi via a laptop vers a mobile/tablet? I can force it to bring up a desktop page in my Google Chrome browser but not everyone would know how to do that, assuming all mobile/tablet browser apps support such a feature. It's certain not a way of accessing promoted on the this page is not supported yet page. Perhaps they feel the work around would be to difficult to explain to their users.

All I was looking for was the following:

What do I do if I have difficulty connecting to, or using this service?

In the event of any problems with using this service, please contact the Nomad Digital Customer Support Desk on 03300 889327, or by email on*swt-ots@nomadrail.com.

You might think they would want to make that information available to mobile users. Perhaps it's on another web page. However Google search brought up that page and a news page and neither were supported.

 

[HarleyDavidson]

Tried to use the WiFi on a 7.45 replacement service to Waterloo [signalling problems in Guildford area for a change]. However in the 15 minutes I was on the train to Woking, I couldn't connect.

I even go the following error:

I decided if there are regular problems connecting I should report it. So I went to Google and typed in wifi south West Trains contact as I know it's a dedicated team to contact which I think is the best way to deal with technical issues. I then clicked on the first link.

www.southwesttrains.co.uk/wifi.aspx

On my mobile I was then redirected to the following web page:
http://mobile.usablenet.com/mt/www.southwesttrains.co.uk/wifi.aspx



I don't have a tablet to try this out on but I wouldn't be surprised if the same problem occurred. I wonder how many people are connecting to the WiFi via a laptop vers a mobile/tablet? I can force it to bring up a desktop page in my Google Chrome browser but not everyone would know how to do that, assuming all mobile/tablet browser apps support such a feature. It's certain not a way of accessing promoted on the this page is not supported yet page. Perhaps they feel the work around would be to difficult to explain to their users.

All I was looking for was the following:


You might think they would want to make that information available to mobile users. Perhaps it's on another web page. However Google search brought up that page and a news page and neither were supported.

It's because they know its you trying to get through!