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Changing advance train ticket

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cuna84

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29 Aug 2007
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Hi all, just a quick query, I am just double checking there isn't a limit to the number of times that you can change an advance train ticket? I have already changed my one from London Kings Cross to Aberdeen once, and due to another change in circumstances I need to change it again, I am hoping that this is possible? I have moved it originally from 13th September to the 2nd September now moving it ironically to the 14th September.
 
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cuna84

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29 Aug 2007
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60
Many thanks to both, however despite your opinions and I must note here I have already had trouble with London Midland before I have received contrary advice from a someone at Watford Junction ticket office. Right, ill briefly summarise the story of the ticket so far. I originally bought a First advance ticket from London Kings Cross to Aberdeen to travel on 13th September, I then discovered that I needed to change this date to the 2nd of September. I went to Kings Langley ticket office where I bought the original ticket (using vouchers) and the travel advisor there said his system would not let him. I then emailed London Midland who advised, incorrectly, that it wasn't possible to change an advance ticket and that I would have to buy a new one. After advice from this forum, I went to London Euston and had no trouble changing the ticket from the 13th September to the 2nd September. Now, I have found out that I need to change the ticket again to travel on the 14th September, and after going to Watford Junction station (where I was advised to go by the person at Kings Langley) I was told by the lady there that I would be unable to move my ticket backwards in terms of date (2nd-14th). She said that once you have move a ticket in one direction in terms of date you cant change it in another direction, which I myself have never heard of before and that I can find no mention of this on any website that I know of. She advised me that I could try writing off (to London Midland?) saying I was 'sick' and whilst the reasons for the change are actually down to my Mother having to have an operation, I can't see this tactic working since the change of date is nothing to do with the train company. I would like to clarify a couple of things, firstly is what she told me correct, can you not change an advance ticket in a different direction of date (if that makes sense) and if she isnt, should I head to London Euston tomorrow to change the ticket, where I managed to change the ticket the first time?, and finally if she is correct, would my tactic of writing to the company be successful (I highly doubt it personally).
 

janb

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16 Jul 2008
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834
The lady at Watford Junction station is incorrect. There is no limit on number of changes whether moving forward or back. You are doing so before the departure of the train on the 2nd, so there are no issues AFAIC.
 

Greenback

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Many thanks to both, however despite your opinions and I must note here I have already had trouble with London Midland before I have received contrary advice from a someone at Watford Junction ticket office. Right, ill briefly summarise the story of the ticket so far. I originally bought a First advance ticket from London Kings Cross to Aberdeen to travel on 13th September, I then discovered that I needed to change this date to the 2nd of September. I went to Kings Langley ticket office where I bought the original ticket (using vouchers) and the travel advisor there said his system would not let him. I then emailed London Midland who advised, incorrectly, that it wasn't possible to change an advance ticket and that I would have to buy a new one. After advice from this forum, I went to London Euston and had no trouble changing the ticket from the 13th September to the 2nd September. Now, I have found out that I need to change the ticket again to travel on the 14th September, and after going to Watford Junction station (where I was advised to go by the person at Kings Langley) I was told by the lady there that I would be unable to move my ticket backwards in terms of date (2nd-14th). She said that once you have move a ticket in one direction in terms of date you cant change it in another direction, which I myself have never heard of before and that I can find no mention of this on any website that I know of. She advised me that I could try writing off (to London Midland?) saying I was 'sick' and whilst the reasons for the change are actually down to my Mother having to have an operation, I can't see this tactic working since the change of date is nothing to do with the train company. I would like to clarify a couple of things, firstly is what she told me correct, can you not change an advance ticket in a different direction of date (if that makes sense) and if she isnt, should I head to London Euston tomorrow to change the ticket, where I managed to change the ticket the first time?, and finally if she is correct, would my tactic of writing to the company be successful (I highly doubt it personally).

In my opinion, what you were told at Watford Junction is a load of rubbish. I don't know of any rule that says this. I would go again, and if still refused, i would politely request detials of this 'rule'.
 
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