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Caledonian Sleeper

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cb a1

Member
Joined
9 Mar 2015
Messages
455
I was on the Lowlander to Glasgow last night.
I was able to board 65 minutes before departure.
Checked in with pleasant staff at Euston
Fast asleep long before departure.
Slept very well for the night.
Train arrived 8 minutes early.

So disappointed. I was looking forward to terrible customer service, a night with barely any sleep, and getting delay repay by not getting to Glasgow till midday.
 

Travelmonkey

Member
Joined
16 Aug 2023
Messages
773
Location
The Midlands
I presume it's a glitch but anyone else getting Blyth Bebside in the dropdown menu on the website?

== Doublepost prevention - post automatically merged: ==

*photo of my laptop & screenshot from mobile that says Blyth Bebside*
 

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alistairlees

Established Member
Joined
29 Dec 2016
Messages
4,379
I presume it's a glitch but anyone else getting Blyth Bebside in the dropdown menu on the website?

== Doublepost prevention - post automatically merged: ==

*photo of my laptop & screenshot from mobile that says Blyth Bebside*
The Cal Sleeper one is indeed an error, will be fixed shortly.
 

styles

Established Member
Joined
7 Dec 2014
Messages
4,615
Location
Gwynedd
Apparently customer service is online:

1761719117678.png

How long are we thinking for a reply to this?

1761719072831.png

Quite irritating that I can't book Edinburgh to Dalmuir on the CS website. If you put Edinburgh in as the origin, it only lets you select Watford and London as destinations. Otherwise I'd have booked the cycle space at the time of buying the tickets.
 
Last edited:

kingqueen

Member
Joined
12 Apr 2010
Messages
460
Location
Wetherby, North Yorkshire
The lowland Sleeper is cancelled tonight due to the landslip and derailment at Shap.
They're letting people stay on the train in Euston overnight, then have ticket acceptable with Lumo only.
No LNER or anybody else.
Very unfortunate timing, and LNER are somewhat busy and distracted to say the least, but
 

Bletchleyite

Veteran Member
Joined
20 Oct 2014
Messages
112,941
Location
"Marston Vale mafia"
The lowland Sleeper is cancelled tonight due to the landslip and derailment at Shap.
They're letting people stay on the train in Euston overnight, then have ticket acceptable with Lumo only.

Presumably they have an agreement with Lumo for the carriage of larger luggage in excess of what Lumo normally permit?

I can see the sense in that, though. The early London-Scotland Lumo service is the first arrival in Scotland from London and is likely to be fairly quiet as it's against the main flow and early.
 

side effect

Member
Joined
20 Jul 2015
Messages
242
It seems the highlander is running but via east Coast. Why cant they do that with the lowlands. Im sure theres a simple answer and im already dreading the answer.
 

popeter45

Established Member
Joined
7 Dec 2019
Messages
1,477
Location
london
It seems the highlander is running but via east Coast. Why cant they do that with the lowlands. Im sure theres a simple answer and im already dreading the answer.
would need an earlier departure from Glasgow so would need Platform 10 sooner, hard to organise that at short notice
same with arrival on Platform 1 ableit that depends on if AWC will be running anything
 

800001

Established Member
Joined
24 Oct 2015
Messages
7,307
It seems the highlander is running but via east Coast. Why cant they do that with the lowlands. Im sure theres a simple answer and im already dreading the answer.
It takes a lot of resource to staff this train, maybe at short notice they can only staff the Highlander?
Plus as others mention platform availability for earlier departure.
 

Peter0124

Established Member
Joined
20 Nov 2016
Messages
2,740
Location
Glasgow
would need an earlier departure from Glasgow so would need Platform 10 sooner, hard to organise that at short notice
same with arrival on Platform 1 ableit that depends on if AWC will be running anything
Why not have the lowlander depart from Platform 1 or 2 instead? Its unlikely they'll be occupied given the disruption.
 

800001

Established Member
Joined
24 Oct 2015
Messages
7,307
Why not have the lowlander depart from Platform 1 or 2 instead? Its unlikely they'll be occupied given the disruption.
Have they got available resource to staff the Lowlander on a short notice diversion?
 

Essexman

Established Member
Joined
15 Mar 2011
Messages
1,472
Pleased that they are running the Highlander via the East Coast and haven't taken the easy option of cancelling this.
CS do make an effort - More than most other TOCs?
 

The Planner

Veteran Member
Joined
15 Apr 2008
Messages
19,630
Pleased that they are running the Highlander via the East Coast and haven't taken the easy option of cancelling this.
CS do make an effort - More than most other TOCs?
They will have the staff trained on it as ECML diversions are a regular planned occurance for them.
 

185143

Established Member
Joined
3 Mar 2013
Messages
5,331
Presumably they have an agreement with Lumo for the carriage of larger luggage in excess of what Lumo normally permit?

I can see the sense in that, though. The early London-Scotland Lumo service is the first arrival in Scotland from London and is likely to be fairly quiet as it's against the main flow and early.
Even when the WCML is closed?

I know it's early. But anyone travelling to Glasgow needing to arrive before midday is likely to head for it surely.
 

43096

On Moderation
Joined
23 Nov 2015
Messages
18,728
Pleased that they are running the Highlander via the East Coast and haven't taken the easy option of cancelling this.
CS do make an effort - More than most other TOCs?
For CS read GBRf. A company with a can-do attitude (which comes from the top).
 

JamieL

Member
Joined
6 Aug 2022
Messages
906
Location
UK
The lowland Sleeper is cancelled tonight due to the landslip and derailment at Shap.
They're letting people stay on the train in Euston overnight, then have ticket acceptable with Lumo only.
No LNER or anybody else.
Very unfortunate timing, and LNER are somewhat busy and distracted to say the least, but
Lumo!?!?! You have to be joking.
 

Bill57p9

Member
Joined
1 Dec 2019
Messages
862
Location
Ayrshire
It would appear that the southbound Lowlander portions are heading to their pick up points, with the Glasgow portion pathed to run to Edinburgh. Presumably they will provide accommodation here for passengers to then carry on their journey tomorrow morning.
 

AdamWW

Established Member
Joined
6 Nov 2012
Messages
5,900
It would appear that the southbound Lowlander portions are heading to their pick up points, with the Glasgow portion pathed to run to Edinburgh. Presumably they will provide accommodation here for passengers to then carry on their journey tomorrow morning.

The accommodation could presumably be the train itself.
 

simpz

New Member
Joined
4 Nov 2025
Messages
2
Location
Letchworth Garden City
What happened to the Highlander sleeper last night. Their website seems to suggest only the Aberdeen piece left but then still says delayed and hasn't arrived yet?
 

hexagon789

Veteran Member
Joined
2 Sep 2016
Messages
18,284
Location
Glasgow
What happened to the Highlander sleeper last night. Their website seems to suggest only the Aberdeen piece left but then still says delayed and hasn't arrived yet?
Northbound or southbound?

As far as I can see -

The southbound Highlander arrived in Euston 33 mins late.

The Northbound Aberdeen and Inverness portions both arrived early.

The Northbound Fort William portion has still to arrive, is running on an amended schedule due to weather-related speed restrictions and has been adjusted to arrive at 1100, but is currently about 25 late.
 

simpz

New Member
Joined
4 Nov 2025
Messages
2
Location
Letchworth Garden City
I was thinking Southbound. The National Rail site still just says delayed, maybe just confused by the route change ? The main Caledonian website just says cancelled on the Highlander Southbounds for last night.
 

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kingqueen

Member
Joined
12 Apr 2010
Messages
460
Location
Wetherby, North Yorkshire
RealTimeTrains shows the southbound Highlander having arrived in Euston at 0905.
It also shows two planned Sleeper trains from Inverness to Euston as being cancelled, presumably due to the retimimg and routing. Presumably this is what confused various industry systems, as you note.
 

styles

Established Member
Joined
7 Dec 2014
Messages
4,615
Location
Gwynedd
New breakfast menu:


Scottish cooked breakfast - Bacon, poached egg, portobello mushroom, toasted tattie scone, Puddledub link sausage, The Farmer’s Son haggis, black pudding and lorne sausage 841 kcal

Vegan cooked breakfast (VE) - La Vie bacon, Meatless Farm sausage, spiced cannellini beans, portobello mushroom with a choice of tattie scone or a Schär gluten-free roll (FFG) 351 kcal

Continental breakfast (VE) - Homemade pancake, fresh fruit, Alpro Greek style strawberry and raspberry plant-based yoghurt with a choice of Sarah Gray’s strawberry jam or with JimJams chocolate spread 84 kcal

Bacon bap - in a soft white roll 133 kcal
Bacon bap in a Schär gluten-free roll (FFG) 133 kca
Sausage bap in a soft white roll 282 kcal
Sausage bap in a Schär gluten-free roll (FFG) 282 kcal

Phat’s Scottish porridge pot with Sarah Gray’s honey 296 kcal

Might give the vegan breakfast a go on my next journey.
 

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