freddie1729
Member
- Joined
- 24 Nov 2017
- Messages
- 177
A friend of mine just had a delay repay claim that took 7 weeks to process. Is there anything to force TOCs to deal with claims more quickly?
A friend of mine just had a delay repay claim that took 7 weeks to process. Is there anything to force TOCs to deal with claims more quickly?
Unfortunately there is no realistic way to force them to pay your claim quicker. Taking them to the Ombudsman or Court will take much longer than waiting 7 weeks.A friend of mine just had a delay repay claim that took 7 weeks to process. Is there anything to force TOCs to deal with claims more quickly?