• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

All lines blocked but trains still running?

Status
Not open for further replies.

Surreytraveller

On Moderation
Joined
21 Oct 2009
Messages
3,905
If all lines are blocked, how are Great Western still able to run?
 

Attachments

  • Screenshot_20240908-063311.png
    Screenshot_20240908-063311.png
    300.6 KB · Views: 447
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

DelW

Established Member
Joined
15 Jan 2015
Messages
6,024
The screenshot of the NR bulletin refers to a points failure.

Southern services have to turn back at Reigate as the third rail ends there. Great Western services continue straight through as they run on diesel. Therefore if the crossover points are stuck in the normal (straight ahead) position, GWR will be unaffected but Southern wil be unable to run.

If so it's only the crossover that's blocked, though, not "all lines".
 

The exile

Established Member
Joined
31 Mar 2010
Messages
9,451
Location
Somerset
The screenshot of the NR bulletin refers to a points failure.

Southern services have to turn back at Reigate as the third rail ends there. Great Western services continue straight through as they run on diesel. Therefore if the crossover points are stuck in the normal (straight ahead) position, GWR will be unaffected but Southern wil be unable to run.

If so it's only the crossover that's blocked, though, not "all lines".
Could be better worded - but the route between Redhill and Reigate is effectively blocked to electric trains if they can't use the crossover to get back out again (or very soon would be....!!)
 

Tester

Established Member
Joined
5 Jul 2020
Messages
1,722
Location
Watford
It's sadly simply incorrect, and has slipped through whatever checking process may exist (or is the result of a lack of such).
 

800001

Established Member
Joined
24 Oct 2015
Messages
7,382
Nicely cropped off the screen shot it does state train operator affected ‘Southern’ and also:-

Route(s) affected​

Between Reigate and London Victoria

And then clearly says GWR can still run, so slightly poorly worded, but it does clearly state the line between Reigate and Victoria is blocked.
 

Cross City

Member
Joined
27 Jan 2020
Messages
935
Location
Birmingham
If all lines are blocked, how are Great Western still able to run?

National Rail messaging is often completely wrong. The thing that irks me the most is the 'disruption expected until XX:YY' messages which get pushed back every 5 minutes, it's essentially meaningless.
 

800001

Established Member
Joined
24 Oct 2015
Messages
7,382
National Rail messaging is often completely wrong. The thing that irks me the most is the 'disruption expected until XX:YY' messages which get pushed back every 5 minutes, it's essentially meaningless.
There messaging all comes from the relevant operator. NR don’t create the messaging detail.
 

The exile

Established Member
Joined
31 Mar 2010
Messages
9,451
Location
Somerset
It's sadly simply incorrect, and has slipped through whatever checking process may exist (or is the result of a lack of such).
As far as the travelling public are concerned, the information is serviceable - no Southern services but GWR are running.
 

Rescars

Established Member
Joined
25 May 2021
Messages
2,572
Location
Surrey
I am sure previous contributors are correct, but it is just possible that GWR is living up to its inherited reputation and has found a new Great Way Round! :D
 

Tester

Established Member
Joined
5 Jul 2020
Messages
1,722
Location
Watford
As far as the travelling public are concerned, the information is serviceable - no Southern services but GWR are running.
'All lines blocked' suggests serious disruption requiring road transport or major diversion.

Used here it dilutes the term to the point of meaninglessness - the line is in fact open, but a different coloured train is needed.
 

Cross City

Member
Joined
27 Jan 2020
Messages
935
Location
Birmingham
There messaging all comes from the relevant operator. NR don’t create the messaging detail.
I am aware of this, it doesn't make my point invalid however.

As far as the travelling public are concerned, the information is serviceable - no Southern services but GWR are running.
To me 'all lines blocked' means no trains can run, If one operator can run and one can't then the lines are not blocked.
 
Joined
11 Jan 2015
Messages
972
I read that message. It's perfectly clear. Instead of concentrating on three specific words read the whole thing. GWR traisn can run; Southern (electric) ones can't.
 

zwk500

Veteran Member
Joined
20 Jan 2020
Messages
18,623
Location
Northampton
I read that message. It's perfectly clear. Instead of concentrating on three specific words read the whole thing. GWR traisn can run; Southern (electric) ones can't.
The first sentence is the most important part of the message, and it would be taken by 99% of people to mean there are no trains at all between Redhill and Guildford. I'm sorry but on this one the messaging is just wrong.

'Some lines are blocked' would be acceptable, as that then prompts people to find out which trains are impacted.
 

Mcr Warrior

Veteran Member
Joined
8 Jan 2009
Messages
17,292
I read that message. It's perfectly clear. Instead of concentrating on three specific words read the whole thing. GWR traisn can run; Southern (electric) ones can't.
Concur with @zwk500 that the message should perhaps say instead that "...some lines are blocked..."?
 

MCR247

Established Member
Joined
7 Nov 2008
Messages
10,292
Quite easy to see how this happened. ‘All lines are blocked’ is what it automatically says when an entire service group is suspended. This doesn’t take into account the fact that other operators and service groups may share the same lines in part or in full. So ideally, you’d want National Rail to have some kind of programming that detects whether or not it is appropriate to say ‘all lines are blocked’ or not depending on if there are any other service groups still running.

Could the information be clearer? Yes absolutely.

But, do I believe most passengers would be able to work out what was happening if they read the information in full? Yes.


Hard to trust the info when there is a lie in the first sentence.
Incorrect or inaccurate information does not equal a lie. Words mean things!
 

zwk500

Veteran Member
Joined
20 Jan 2020
Messages
18,623
Location
Northampton
Quite easy to see how this happened. ‘All lines are blocked’ is what it automatically says when an entire service group is suspended. This doesn’t take into account the fact that other operators and service groups may share the same lines in part or in full. So ideally, you’d want National Rail to have some kind of programming that detects whether or not it is appropriate to say ‘all lines are blocked’ or not depending on if there are any other service groups still running.

Could the information be clearer? Yes absolutely.
Perhaps this is something National Rail need to look at, because it creates unnecessary confusion and concern.
But, do I believe most passengers would be able to work out what was happening if they read the information in full? Yes.
Requiring customers to get 2-3rds of the way down a message to understand the fundamentals of the incident shouldn't be acceptable. 'All lines blocked but some trains are able to run' is horrendously unclear, especially to a non-technical audience.
Incorrect or inaccurate information does not equal a lie. Words mean things!
However, 'All lines blocked' means that all lines are blocked and they were, in fact, not. So yes, the message 'All lines blocked' is objectively a lie.

As I said above, a headline of 'Some Lines are blocked' would convey the information to passengers that their train might be running, and therefore to keep reading. 'All lines blocked' signals to me that I should start looking for either a pub, taxi or bus.
 

MCR247

Established Member
Joined
7 Nov 2008
Messages
10,292
Perhaps this is something National Rail need to look at, because it creates unnecessary confusion and concern.

Requiring customers to get 2-3rds of the way down a message to understand the fundamentals of the incident shouldn't be acceptable. 'All lines blocked but some trains are able to run' is horrendously unclear, especially to a non-technical audience.

However, 'All lines blocked' means that all lines are blocked and they were, in fact, not. So yes, the message 'All lines blocked' is objectively a lie.

As I said above, a headline of 'Some Lines are blocked' would convey the information to passengers that their train might be running, and therefore to keep reading. 'All lines blocked' signals to me that I should start looking for either a pub, taxi or bus.
I doubt someone has specifically typed in ‘all lines blocked’ with regard to this incident. It’ll be a generic message that - ironically - I imagine will have been introduced to make it clear when there is severe disruption to show how bad the situation is and to put passengers off from commencing journeys. So that’s why, personally, I don’t see it as a lie. A TOC has inputted data into a system to say that no trains are running between A and B. The system then generates the message ‘all lines are blocked’ - for me that doesn’t meet the threshold of a lie , but that’s just how I see it.
 

Deepgreen

Established Member
Joined
12 Jun 2013
Messages
7,484
Location
Gomshall, Surrey
As far as the travelling public are concerned, the information is serviceable - no Southern services but GWR are running.
It's just wrong. Many members of the travelling public will question how ANY trains can run if all lines are blocked. It just introduces doubt about the veracity of all the information.
 

DelW

Established Member
Joined
15 Jan 2015
Messages
6,024
Are all typos and such lies?
It wasn't a typo' though, it was a clear and simple statement. It was also completely wrong. Whether one calls it incorrect or untrue or a lie doesn't change that fact.
 

IanXC

Emeritus Moderator
Joined
18 Dec 2009
Messages
6,615
I doubt someone has specifically typed in ‘all lines blocked’ with regard to this incident. It’ll be a generic message that - ironically - I imagine will have been introduced to make it clear when there is severe disruption to show how bad the situation is and to put passengers off from commencing journeys. So that’s why, personally, I don’t see it as a lie. A TOC has inputted data into a system to say that no trains are running between A and B. The system then generates the message ‘all lines are blocked’ - for me that doesn’t meet the threshold of a lie , but that’s just how I see it.

I would suspect that Southern have selected "All lines blocked" from a drop down list of option, because as far as their services are concerned they are.

NRE messages are created from TOC messages, which without detailed local knowledge easily miss key factors, and thus we end up with messages like this...
 

Horizon22

Established Member
Associate Staff
Jobs & Careers
Joined
8 Sep 2019
Messages
11,012
Location
London
I would suspect that Southern have selected "All lines blocked" from a drop down list of option, because as far as their services are concerned they are.

NRE messages are created from TOC messages, which without detailed local knowledge easily miss key factors, and thus we end up with messages like this...

This will be exactly what has happened and NRE have recieved the info from Darwin.
 

IanXC

Emeritus Moderator
Joined
18 Dec 2009
Messages
6,615
This will be exactly what has happened and NRE have recieved the info from Darwin.

Darwin only supplies information about specific trains.

NRE will have had to interpret multiple textual line messages from multiple operators to create an overall message.
 

Horizon22

Established Member
Associate Staff
Jobs & Careers
Joined
8 Sep 2019
Messages
11,012
Location
London
Darwin only supplies information about specific trains.

NRE will have had to interpret multiple textual line messages from multiple operators to create an overall message.

Well Tyrell is technically the system they'd have got it through.
 
Status
Not open for further replies.

Top