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I just rebooked my St Pancras - Leicester super off-peak return for e-ticket fulfilment and it all looks fine, the return portion being marked for expiry a month after the outward leg, as it should be.
The now cancelled smartcard version had the outward correctly set to 17 September, and the...
I've just spoken to Southwestern customer services who couldn't really explain it.
I have a similar ticket booked for future travel - Off Peak Return London - Leicester, again on the smartcard. I think it's almost certain I would experience the same issues on the return leg. Customer Services...
To be honest I was a bit surprised when smartcard was offered as a fulfilment option, so I think this may be the issue.
I have another period return for future travel, again purchased from Southwestern, on the smartcard, so I'm going to try and get it reissued in another format.
I bought an off-peak return London Euston to Wigan recently from Southwestern website. The outward journey was for 1 September and being an off peak return the return was any day within the next month. However, I went through the normal itinerary process with Southwestern and selected 4...
I have the same thing but as I've only just started using KeyGo I thought it was normal. The proper journey history is showing up on the website though, so it must be an app issue.
I recently received an eVoucher from Southern in settlement of a Delay Repay claim. The eVoucher has appeared in my Southern account. Am I restricted to using it to book tickets from that account, or can I use the eVoucher number to book tickets elsewhere? I just tried to use it to make a...
Agreed - reservations just cause work for the train operator, and unnecessary friction between passengers. Southwestern operates quite long routes without reservations, so I don't see why Chiltern needs them.
I suppose they could make seat reservations chargeable if not done via Passenger...
Would London Thameslink be available as a destination for this journey, or should I book it to London Underground Zone 1? No further travel in the Oyster zones will be needed, just one return trip St Pancras - London Bridge.
A mention has to go to Gail's, or Gail's Bakery to give it its full name. It's basically just another coffee shop, although more expensive, and sells a few (even more expensive) loaves of sourdough etc. It's springing up in every upmarket suburb and market town and somehow seems to have become...
Touching an ITSO card on an Oyster pad on TVMs produces the "Error reading Oystercard" message in my experience. These are the older TVMs found at most NR stations in the Oyster area.
I assumed it would be something like that. In other words this is not reliable information. I am curious about Waterloo though - were there ever TVMs there which could load to smartcard? Or are there still some that I just haven't noticed? It's a big station after all.
There have been threads before about this where the consensus was that ITSO enabled TVMs are rare in the Oyster area, some exceptions being London St Pancras, London Marylebone and a few others.
It seems this information is recorded in nationalrail.co.uk under "Stations". If you look up a...
I recently travelled to Reigate and about 12 people got off the train. I noticed the one exit barrier was immediately opened so no tickets were checked at all. This was in the middle of a weekday so, given Reigate is a commuter town, I imagine this happens quite a lot there.
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