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    Ticket routed *via XXX* - mandatory route or permitted option?

    Hi all Looking to head down from Manchester to London in a few weeks to take in a Saturday matinee, then onwards to Reading overnight. If I were to buy an off-peak return from Manchester to Reading via London, and break my journey on the outbound, would this be a *mandatory* routing on the...
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    Named London station rather than London Terminals

    I complained to the Twitter team who gave me the advice. Their response: "I'm sorry for the inconvenience caused and the experience you have had with us recently. - Ross" For a tenner I cba escalating to the Ombudsman, which is undoubtedly what Avanti hope will happen. Have learned a lot...
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    Named London station rather than London Terminals

    Thanks - again good to know. Rail companies don't make it easy for folk. I consider myself more switched on than average where it comes to the quirks of ticketing, but even still get caught out...
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    Named London station rather than London Terminals

    Thanks! Good to know! Ended up paying Avanti a tenner to cancel and rebooked via TrainSplit but with paper tickets so I don't need to worry about any hassle on the day. Was able to collect from my local (smaller) station in GM too, which Avanti historically hasn't let me do, insisting I collect...
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    Named London station rather than London Terminals

    I know train booking engines are designed primarily for the majority of Joe Public, who just want to get from A to B in the fastest and cheapest manner, but it would be good to be able to purchase a flexible ticket without having to select a specific train (that you know you have zero intention...
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    Named London station rather than London Terminals

    Which TOCs use the best tech for ticket sales?
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    Named London station rather than London Terminals

    Complete with the standard TPE app ticketing wording apparently banning Break of Journey... :D
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    Named London station rather than London Terminals

    Having given them a second request, Avanti have now replied to say (incorrectly) that even if they'd issued Manchester Stations to London Terminals it's not valid on the St Pancras via Luton, Leicester and Sheffield routing...
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    Named London station rather than London Terminals

    There is no back on a digital ticket. But thanks for your confirmation on its validity.
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    Named London station rather than London Terminals

    And rightly so. If it becomes a habit to select it when booking then I won't forget on journeys where it is valid! :)
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    Named London station rather than London Terminals

    There's no Railcard discount; I just habitually select the railcard so I don't forget it on journey's where it is valid... :) It was £94.50.
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    Named London station rather than London Terminals

    It's Avanti, and it looks like the image on their website (only it's an OffPeak Day Return) Original question remains though - can I use the return element of the ticket on the Permitted Route out of St Pancras via Sheffield? 1644266626 It does include a seat reservation - impossible to buy a...
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    Named London station rather than London Terminals

    Off peak return at £94.50
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    Named London station rather than London Terminals

    Hi all Probably a simple yes/no question for those more knowledgable than I... Avanti have issued an Off-Peak return from Manchester to London as specfically Piccadilly to Euston rather than to London Terminals. It's a flexible ticket, any permitted route, any operator. Will it still be valid...
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    Doubling back query

    Thanks! Would never have come up with that as an option!
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    Doubling back query

    Correct. Ultimately it's a return trip to Coventry but looking to vary the outbound route. No tickets purchased at all at this stage. I could purchase Manchester - Shrewsbury and Stoke - Manchester with the Day Ranger covering the rest of the journey. I've also just noticed that by changing at...
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    Doubling back query

    Effectively. Continuing south as far as Coventry then returning on the XC direct service later on.
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    Doubling back query

    Thanks!

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