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  1. E

    Lumo - new Open Access operator on the East Coast Main Line

    and the 12:18 can be formed from a morning run down from Craigentinny…
  2. E

    Lumo - new Open Access operator on the East Coast Main Line

    Not sure why they would need to? https://www.realtimetrains.co.uk/service/gb-nr:73466/2021-10-28/detailed
  3. E

    Lumo - new Open Access operator on the East Coast Main Line

    You might want to look a little closer at what is moving right now….
  4. E

    Lumo - new Open Access operator on the East Coast Main Line

    Definitely looks like an error, was working fine when I looked on Friday
  5. E

    Lumo - new Open Access operator on the East Coast Main Line

    Have you made sure you search for a time and date they’re operating as in their timetable page? And avoided the engineering dates?
  6. E

    Changes to SWR Super Offpeak tickets from September

    Not sure where you're seeing this. Just done a search on the SWR website for your journey, it's £15 day return for any departure after 12:00.
  7. E

    Changes to SWR Super Offpeak tickets from September

    Tickets already available to buy on the SWR website for travel from 5th September with new prices and restrictions applied.
  8. E

    will east coast trains participate in regular rail ticketing?

    Kings Cross, Stevenage (pickup only north, set down only south), Newcastle, Morpeth, Edinburgh. Not all call at Stevenage.
  9. E

    will east coast trains participate in regular rail ticketing?

    I am enjoying the speculation on this! The service is not starting next month (it’s October) and all the info will be available when services go on sale.
  10. E

    will east coast trains participate in regular rail ticketing?

    I will be able to answer all of those questions for you in a few weeks.
  11. E

    will east coast trains participate in regular rail ticketing?

    ALL operators gain ORCATS share of any tickets which are valid on their services, just in the same way LNER will get ORCATS share from other TOCs when they begin serving Middlesbrough, for example.
  12. E

    ECTL Customer Experience Ambassador (09-06-2021)

    https://uk.firstgroupcareers.com/vacancy/east-coast-trains-ltd-customer-experience-ambassador-015695-newcastle-railway-station/15725/description/
  13. E

    Cottingley Closure?

    The "recent development" (which I may know quite a lot about!l) is also expanding, new houses were built around 2 years ago and another phase going up at the moment. In my experience, around 50% of customers come from each side of the railway. There's also plenty of space to expand housing...
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    Cottingley Closure?

    It's within 5 minutes walk of thousands of households, both sides of the line, and was very popular with commuters pre-COVID. The main issue was lack of train capacity, meaning people often got left behind with trains leaving packed in like sardines at peak times - this put more people off...
  15. E

    RDG Changes to Retail Policies from Monday 7th September

    The attitude comes from (near) the top at certain TOCs, and even other TOCs have had problems convincing them that this policy was requested by DfT, agreed by all owning groups and TOCs and is not for any individual (no matter how senior) to overrule. I have all three of the qualities listed...
  16. E

    South Western Railway December 2019 Strike Compensation

    Two separate things here: If you buy your monthly or longer season ticket from SWR you will be contacted automatically if you are eligible, but that does not mean you are automatically entitled to compensation. Your entitlement compensation will be determined by your origin, destination...
  17. E

    Split Ticket Query

    Hello Looking for some opinions on this potential scenario. I hold a Season ticket from London to Didcot Parkway, but want to make a one off journey to Swindon. I'm going to buy an Off Peak Day Return from Didcot Parkway to Swindon, but the train I want to catch does not call at Didcot (which...

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