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Thank you very much.

Section A of the Routeing Guide seems to contain some relevant statements but I cannot find any that applies literally. The closest, I think, is this one, under "CALCULATING EXCESS FARES": "Where a journey is undertaken by an alternative route to that for which the ticket was originally...

I'm afraid I have some doubts about the quote from the Routeing Guide. Doesn't "it" in the sentence in boldface refer to An "any permitted" ticket from the previous sentence? I remember seeing the "higher priced vs lower priced" principle somewhere, but it may have been just in forum...

Yes, that's right, SWR. Thanks once again!

Thank you both for the advice! Yes, I was looking for the cheaper/more expensive route rule but with no success. In the scenario where I'm getting the via London ticket but end up travelling on CrossCountry: "by the book" if I get to Reading then I should (basically) either ask a GWR train...

I would like to buy an off-peak return from Kenilworth to Egham. I see three fares (and three routes) on brfares: ✠VIA HIGH WYCOMBE (restriction WM) set by Chiltern, ✠VIA LONDON (restriction 2C) set by Avanti, and VIA OXFORD (restriction 2V) set by Crosscountry. There is no "Any Permitted"...

Thalys: brand name for high-speed cross-border trains (between France and Germany, Belgium, Netherlands). Thales: engineering and electronics corporation (based in France).

In August 2023 their robot did text me back (saying no seat was available on the service I wanted). In March 2024 it didn't, and when I went to check the relevant web page, I found out the page was gone...

Some TOCs have the reason "Train too busy to board" available on their Delay Repay form, and some other TOCs (such as CrossCountry) don't. A few months ago I asked for compensation from CrossCountry for the delay on these grounds (overcrowding). I sent them an email with a picture of my tickets...

There's also 'rail station' ;) (Just googling for 'rail station bridge'...)

Thank you. I'm reasonably certain that I tried to key in "Zone" first and there were no options starting with Z whatsoever. But again I may be mistaken, so I'll have another go on Wednesday. Indeed, at the moment this looks like a good type of ticket to turn to the ticket office for!

I have bought online and successfully used a ticket from "London Underground Zone 2" to Shalford (Surrey), not valid via London Terminals, for 10.95 when discounted with a Network Railcard. Is there a way to specify "London Underground Zone 2" (for journeys avoiding Zone 1) when buying a ticket...

MrJeeves, dk1, many thanks!

Does anyone know when GBRS is closing today -- is it 23:59?

The symbol is enclosed in a circle on every paper ticket. And the colour is not red...

Thank you and my apologies! I was just adding to my post at the same time that your swift response arrived. There's a bit of complication because the two hours clause mentions return tickets not return journeys. But at least the FAQ seems to be very passenger-friendly about this.

Could anyone please advise on the Delay Repay entitlement for season ticket holders if a journey is delayed by 120+ minutes? I am looking at the CrossCountry passenger charter in particular: The table in the charter shows that, for a weekly season for instance, the value of each single journey...

Why are so many staff on zero hours? Many of these jobs don't sound like they should be on zero hour contracts.

The final report on this one is out. News coverage: Seattle Times, BBC. The former starts the article by saying: Among the 6 contributing factors that the final report identifies, 2 are as follows (from page 138 of the report): Many more details are on Wikipedia.

A few years ago the delay repay form of West Midlands Railway had "train too busy to board" as one of the possible reasons for a delay claim. I haven't used their form much recently, so I cannot say if that option is still there. (In fact, their customer services suggested at the time that I...