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Please let me know if I understand this correctly. I can buy an advance ticket on the TfW website for another operators service, for example Northern Railway, and change it to a different train for fare difference but no fees?

Thanks for clarifying that for me.

Looking at fares between Manchester Airport and Blackpool North and seeing that the restriction code says that all trains are off-peak regardless of the time of day. Does this mean that using a Two Together rail card that can only be used on off-peak trains can be used any time of the day on...

The cancelled trains have left the station now. Nobody to ask.

Yes. We were asked to get on the 10:09 to Glasgow, but that got cancelled to. Station staff are nowhere to be seen.

Can I do this myself or do I have to wait for Avanti to give me permission?

Traveling from Birmingham New Street to Blackpool North today. Train was supposed to depart Crewe at 09:39am but we have a rolling delay and it is now 10:30am and the train is still being held at Crewe. Apparently engineering work between Crewe and Preston has overrun. How long can we be held...

I use Gmail which is a very common email provider. Gmail do not reject any messages outright, they automatically filter some to the Spam folder. I’m not seeing these in my spam folder.

So I can get automatic delay repay when they are inevitably delayed or cancelled.

I have created an account on Avanti’s website and I am able to purchase tickets. I am unable to get them to send any emails to me though. When I login they tell me that I need to verify my email address by clicking on the link in an email that they’ve sent to me. I never receive the email no...

Did they end up covering the price difference and fees?

Thanks everyone for all the great suggestions.

I’m arriving into Heathrow late on 31/8 and want to head up to Preston or Blackpool on the morning of 1/9. When I booked my plane ticket about 3 months ago there were no cheap advance rail fares available. I’ve checked a few times a week since and cheaper fares were never offered. Any...

I uploaded a letter as a PDF instead of a ticket and they already approved my refund! I'm actually quite surprised.

I did see the Chester train but for reason I assumed it was going to head south from he airport. Didn't realize that it woudl head north to Piccadilly first.

Filed a claim with TPE and they have put it on-hold on the basis that the ticket number is not legible. The reason that it is not legible is that the ticket machine that they own and operate printed a ticket with a ticket number that is not legible. When I try to update the claim, the only...

I ended up getting into Blackpool just under 2 hours late. Between 6.00pm and the end of service today, it looks like all Manchester Airport to Blackpool North trains except 2 were cancelled. On my last trip to the UK, my Avanti train from London Euston to Preston was delayed and I got a full...

I’ve been living on the other side of the world for several years and arrived back in the UK this evening for a family visit. I got to Manchester Airport Station and missed the 18:16 by seconds. The next four trains heading towards Preston are cancelled. Lovely welcome home after a 16 hour flight.

Just an update for everyone. I got an email from Avanti on March 10th telling me that they were cancelling the cheques and had sent a request for a BACS payment to the relevant department. The cheques arrived last week which was more than 2 months since the email saying they had been sent. There...

I was able to open an account with Nationwide Building Society. I've been meaning to open an account for a while and this tipped me over the edge. They are going to pay me into this account by BACS.