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I've received a response from Avanti customer resolutions. They are going to cancel the cheques and issue payment by BACS. Only took a month and a half and several phone calls.

I can't decide if this is deliberate to avoid paying me or if they are just a bunch of incompetent bell ends.

My bank charges $50 to deposit a foreign cheque. I would have to pay a total of $100 in fees for a GBP98 refund. They sent me an email on 7/2/23 saying they had sent cheques and to allow 10-15 days for them to arrive. It takes about 3-4 days for the post to arrive from the UK here in...

The original ticket was sold by Avanti. 1678380020 My bank charges $50 to deposit a foreign cheque. I would have to pay a total of $100 in fees for a GBP98 refund. 1678380128 Avanti list it as an option on their delay repay website. I entered my card details accurately and they claim it...

Here's some updated from me, the original poster. What has happened so far: 1. Requested payment to credit card 2. Received email saying payment was being sent by cheque 3. Phoned after 2 weeks to ask A. Why wasn't it paid by credit card and B. Where is the cheque? 4. Avanbti said they can't...

I‘ll probably sign them over to a relative in the UK and let them have the money.

I travelled between Euston and Preston on the same day, Feb 4th. No advance tickets were on sale until a couple of days before travel, then the only service which had an advance ticket available was one that arrived after midnight. I ended up buying a walk-up ticket but “luckily” my train...

I got them on the phone which was difficult since my USA based phone provider did not want to dial an 0345 number. I had to use Google Voice instead. They said that they are unable to refund non-UK credit cards. I asked 1. How are they able to accept payment from non-UK credit cards, and 2. Why...

I submitted two claims and requested payment to by credit card. The claims showed that my compensation method was credit card and listed the last 4 and expiry of my desired cards. Once the claims were approved, payment was sent by check. I live in the United States and have no way to deposit a...