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  1. L

    Question - what is the "swiss cheesiest" accident report?

    Ooooo, some more good ideas. Windscale might be interesting, especially as a progressive disclosure story. Nuclear plant, famous incident, attempts to silence what is going on, then a rug pull that we are talking about the UK. I wanted non fatal because I didn't want to open up the can of...
  2. L

    Question - what is the "swiss cheesiest" accident report?

    Thanks for the pointers, I will have a look at those. Bookham might be a good one to use, as I will be delivering the session in Surrey I honestly can't remember which air accident it was, I think it was a Middle Eastern airline with the "I am captain, I know best, you do what I tell you". I...
  3. L

    Question - what is the "swiss cheesiest" accident report?

    I'm looking to lead a session on human factors in a non-rail setting. I have a few domain-relevant scenarios in mind. Some of the training I got a few years ago followed an incident from some air accident that had terrible Customer Relationship Management (CRM). I don't remember much of it -...
  4. L

    Ways for passengers to stop trains in emergency

    I took the opportunity today to talk to some of the BTP outreach team. It took a while for the question I was asking to be understood, probably because they were not expecting it. 999 will not connect a member of public to BTP. In an emergency, dial 999 and that will connect to the relevant...
  5. L

    Ways for passengers to stop trains in emergency

    Apologies, yes. So when a 999 is placed, it will feed into the dispatch system. This system will then recommend a response (IE 2 pumps, 1 rescue, and 1 aerial platform), whatever action plan for the incident type, site specific information (property has a keysafe, code is 1234. Garage nearby...
  6. L

    Ways for passengers to stop trains in emergency

    It is possible in CAD to put an action plan against an incident type. We have anonymised data from customers and a lot of the railway incident types have "Call Network Rail" as the first step of the action plan. CAD will also start prompting if actions on the plan have been left undone for a...
  7. L

    SWR investigation: Wrong Railcard used and was caught

    I was thinking "that's quite a new tone for them to take"
  8. L

    When walking along track, why shouldn't you step on sleepers?

    Oh yeah, I think that was the other bit of my hasty briefing - stay away from the points. Which I had every intention of doing anyway!
  9. L

    Sign language on train route information displays (and station departure boards)

    That's what the audio announcements are for. People who are deaf and blind, however...
  10. L

    When walking along track, why shouldn't you step on sleepers?

    I've only had to walk track once. If memory serves, the extent of the briefing was to walk along this line or that line and NOT any further that that one, and to not stand on the rails. I don't think they mentioned sleepers at all. We also hadn't been given any instruction on cess or 4 foot. I...
  11. L

    Sign language on train route information displays (and station departure boards)

    I think the "announcements are too loud" thing gets done a lot here. I am amazed at a "silent announcements are annoying" one as well! The BSL screens at Waterloo - I find them to be not at all annoying. The crowds of people barging past at Waterloo - very annoying. The screaming kid that...
  12. L

    Sign language on train route information displays (and station departure boards)

    To extend that, it is a form of accessibility that does not cost much to implement but avoids excluding the deaf community. As stated, Makaton is very different from BSL, which is completely different to ASL (More than British English and American English being different in places, BSL and ASL...
  13. L

    Remote controlled drones for BTP

    Ok, looking at this this may be a different thing than I was thinking of. Also, aren't all drones remote controlled? The stuff I saw was more "locally remote controlled" if that's the right term
  14. L

    Remote controlled drones for BTP

    I saw those at a show a couple of years ago. Had quite a long chat with the BTP officer that was looking after the stand. They had some footage playing from a drone. Seems a very good, and safer, way to investigate reports in an area and search larger sections
  15. L

    'Rail defect' causing cancellations to Moorgate trains

    I think that we've had discussions here where people almost expect the driver's inside leg measurement
  16. L

    'Rail defect' causing cancellations to Moorgate trains

    The age old debate... "Hello, this is Dave, your driver speaking. We are currently held at AB123 which is showing a danger aspect. This is because Bob, driving 2F13 consisting of 377123 and 377321, reported a quite rough ride between a point 1 mile and 4 chains and 1 mile 7 chains past Great...
  17. L

    Lewes derailment - Thursday 13th August

    I had a job 10 years ago, BTP already on scene at the incident site which was a short walk from a platform. We were holding back until NR staff came to give us the ok to proceed. We were then given a list of places we could be, and a list of places we must not be. The delay in access as a...
  18. L

    Altnabreac station and the various legal disputes around it

    I was asking about a hypothetical with Fred Bloggs, rather than any specific case that is ongoing. Putting leasing to one side, if Fred Bloggs does own the land then again don't they have liability obligations? So instead of disputing the land ownership it is in the private citizen's interest...
  19. L

    Altnabreac station and the various legal disputes around it

    Is there some law about who can own a piece of railway track that the public has access to? Ie can Fred Bloggs legally own active track mileage without being registered with ORR/DfT/Santa? Or, if it is assumed that the land belongs to one party that can then lease the land to a rail operator...
  20. L

    Fare question - passing through gate lines twice at a station

    Went to take the screenshots of my card, and it did it again!

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