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I was with my paralysed 83-year old mother who is in a wheelchair hoping to board TfL's SL5 service. When it arrived, the driver got off the bus and said he couldn't take my mother because there was a pushchair in the wheelchair space. I asked him to ask the person to move, the space is coloured...

I tried to buy a TfL Annual Bus and Tram pass for cash in the Croydon Tram Shop. They told me they could only issue monthly/weekly tickets for cash. The annual pass is £988 and this is too much cash for them to handle...

No doubt there is proper industry jargon for what happened on Sunday. Was travelling from Redhill to East Croydon last Sunday evening on a Thameslink. Departed Redhill a few minutes late. I was in the 10th carriage. The train stopped at Merstham but the doors didn't open. The driver made an...

A friend of mine has been purchasing off-peak returns from East Croydon to Eastbourne. She pays £29.10 to leave off-peak and return off-peak a few days later. She says that she was told that such tickets cannot be used outbound between 1530 and 1900. As far I know, the only outbound...

Last night I travelled London Waterloo to East Croydon via Clapham Junction on Oyster. I saw the 21:05 Poole service about to leave and boarded it (having sprinted past the "parked" portion). I have, on occasion, travelled East Croydon-Clapham Junction-Guildford on this service, so knew it...

I typically travel 6 days a week and most days use 3 or 4 London buses. However, late in the day, I sometimes need to travel to London and back - usually from East Croydon, but sometimes Z6. This typically happens twice a week and involves tube travel too. I don't know at the start of the day...

Two weeks ago, in the pouring rain, I touched in at Barnes station (no barrier) with my contactless credit card. As I did so I was distracted by the weather and my phone that was ringing. I didn't hear a beeb and couldn't see the LCD display. But I thought I got the green light. On the...

I'm travelling East Croydon to Gatwick early this Sunday morning...very excited to be able to use Oyster at long last - but of course the line is closed for engineering works. I will get one of the replacement buses - probably one that goes direct. So does this mean I lose the chance to use...