£29.10 Return Croydon to Eastbourne - restrictions?

[jimbo99]

A friend of mine has been purchasing off-peak returns from East Croydon to Eastbourne.

She pays £29.10 to leave off-peak and return off-peak a few days later. She says that she was told that such tickets cannot be used outbound between 1530 and 1900.

As far I know, the only outbound restriction is that you use it after 9.30am. Doing a dummy booking on the National Rail site seems to confirm this. You can book a return outbound at around 1700 and return the next day - £29.10 ticket is available and described as "off peak".

Could anybody clarify?

 

[higthomas]

You're right, it can be used any time after 9:30 unless going via Paddington.
See http://www.brfares.com/#faredetail?orig=ECR&dest=EBN&grpo=0449&tkt=SVR

 

[maniacmartin]

Here are the restrictions, in the leftmost column.

She was advised incorrectly. There are only evening restrictions for trains out of Paddington, which are not relevant for this route.

 

[jimbo99]

Thanks very much for the replies.

I had looked at the brfares site, but on seeing the Paddington stuff did wonder if somehow I was looking at the wrong fare.

 

[Hadders]

Sounds like staff making up their own rules again...