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  1. M

    Delay Repay query - late train and a cancelled service

    A bit complicated this one, hence why I've come here for further advice. Relates to a Journey from Reading to Oxford Parkway. Oxford Station is 5 minutes minimum connection time. Journey should of been: 11:45 XC service to Leeds, arr Oxford 12:08 12:15 Chiltern Service from Ox, Arr 12:20 Ox...
  2. M

    Is there a delay in Crosscountry Delay Repay claims being investigated?

    I've currently got a delay repay claim with XC that was submitted on 21st June - and is still waiting to be looked at. I thought there was supposed to be a maximum 10 day turnaround for delay repay claims. Is anyone else having the same issue?
  3. M

    Not sure who I am supposed to make a claim from...

    This was my intended journey on Sunday 24th May at around 10pm, from Oxford to Earley. Oxford (XC) dep 22:16 > Reading arr 22:39 Reading dep (SWR) 22:54 > Earley arr 22:59. The XC service was 34 minutes late, arriving into Reading at 23:11, this meant it would have missed the 22:54. What I...
  4. M

    Melksham...

    Endured the appalling service on the Melksham branch yesterday. Mainline service ran late, which in turn meant I missed connection to Melksham and this resulted in a two hour wait for the next train. What gets me is that Melksham has a population of over 18,000 people, with new development and...
  5. M

    Crosscountry - Train cancelled to final destination

    Last night I received a notification that my booked train will be terminating short. Finishing at Banbury, rather than Reading. This train is the the last southerly direction XC service for the evening. I've checked the train timetable, it appears there is a 9 minute gap between this train...
  6. M

    Restoring passenger services to Minehead?

    Moderator note - split from: https://www.railforums.co.uk/threads/class-165-to-minehead-seen-at-oxford.293904/#post-7523393 There needs to be some kind of agreement with the West Somerset Railway, so that some kind of passenger services can be restored to Minehead. It would also help WSR...
  7. M

    GWR Xmas Eve

    Looking at the published timetable for 24th December, for Oxford to Reading services. It appears that GWR reckons the following late services will be running after 8pm. 20:08 20:19 20:36 21:02 21:32 22:01 22:05 (change at Didcot). My argument is (after experiencing the problems on this route...
  8. M

    SWR Delay Repay Appeal.

    I've had issues with SWR rejecting a delay repay claim, which will now involve an appeal. My ticket was from Earley to Acton Central, on 7th September. The journey up to Acton involved a RRB at Gunnersbury to Acton Central. On the way back was when the District Line strike was on. I arrived...
  9. M

    Ticket Barriers open at Reading at midday!

    Surprised (and annoyed) to find the main ticket gate line at Reading open at Midday. Sundays are a fairly busy day at Reading. How is this supposed to help revenue protection measures, and prevent ticket less travel. The laughable thing was the ticket gate line in the old station concourse...
  10. M

    Why is Amersham to Chalfont & Latimer so ridiculously expensive?

    A two mile return journey from Amersham to Chalfont & Latimer is £14 without railcard, £9.30 with Railcard. Great Missenden (one stop further back and eight miles from Chalfont) to Chalfont & Latimer is a bit more reasonably priced at £9.10 without Railcard, £6.05 with Railcard. Why are the...
  11. M

    Can you claim delay repay if you end your journey short of final destination?

    On Sunday 25th May, I had a ticket from Earley to West Hampstead Thameslink. This ticket was 'any permitted', so allowed me to travel via Waterloo, or via Paddington. On the return journey, I opted for the Paddington route back to Reading. The service I caught would of arrived too late in...
  12. M

    When do new ticket prices show?

    Obviously with fares rising again this weekend has got me thinking. If I had looked at train tickets for post 2nd March in January, would I be seeing the old price, or the new price starting in March? If the old price, when does the system get updated to reflect the new prices?
  13. M

    Split ticket delay repay query

    I recently did a journey from Reading to Bristol. The journey was made up of: Off peak day return from Reading to Didcot. Rail sale single advance from Didcot to Bristol. Rail sale single advance from Bristol to Didcot. No issues with outward journey. On the return journey. The train was...
  14. M

    Advance Ticket break of journey query.

    Tomorrow I will be traveling from Wokingham to Worcester Foregate with a rail sale advance ticket. This ticket is a single ticket covering the whole journey from Wokingham to Worcester. The Journey times are as follows: Wokingham to Reading. Dep 7:40am, arr Reading at 7:50am Reading to...
  15. M

    Has GWR given up with revenue protection on a Sunday?

    Yesterday I took the following trains. 8:44am Reading to Bath, arriving 9:36am. 9:13pm Bath to Reading, arriving 10:09pm. On the outward journey, the ticket barriers were open at Reading, no ticket checks on the train, with the ticket barriers also being open at Bath Spa. On the return...
  16. M

    Any permitted Sunday Out ticket

    I'm planning to do a journey from Reading to West Hampstead Thameslink on a forthcoming Sunday. The ticket I'm looking at includes the Maltese cross symbol, indicating cross London travel is permitted on the ticket. The NRE planner shows as a trip on Elizabeth Line to Farringdon, then Thames...
  17. M

    GWR - Unacceptable for Xmas Eve.

    I've enclosed screen shots of the train times coming back from Oxford tonight. Originally I was scheduled for the 22:01. There was a very real risk of being stranded there for two days, with train, after train coming up cancelled. I had to scramble from the eastern side of Oxford (Headington)...
  18. M

    Mid year ticket price rises

    What is with prices rising during the latter part of the year? We are all used to the yearly inflationary increases, however it seems prices also rise during the year, on top of these yearly increases. I had to do a double take on a ticket that used to cost £15.90 last month, now it is £16.05...
  19. M

    Delay repay on less than 15 min late trains, that cause missed connections

    If you are on a train that is running late, that isn't by the usual 15 minute+ trigger point, however that train causes you to miss a connection. Are you still entitled to claim? My example. I'm on a late running GWR service to Paddington which is around 10 minutes late. At Paddington I've got...
  20. M

    Hand-me-down XC rolling stock, or refurbished?

    Just got on the 20:49 XC service from Basingstoke to Reading. The coach I'm in looks rather clean and refreshed. Is this the long overdue fleet refurbishment, or hand-me-down rolling stock from another operator?

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