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Hi, The 08.27 from KGX to SUN has been cancelled today and there are no trains from KGX until at least 12pm. I have a train that is AP GC Only until York then connecting to the Cross Country to NCL XC only. Does anyone know if my ticket will be accepted on LNER today? There are no GC trains and...

Hi, Would anyone have the number for the Craigentinny depot? I left my bag on the train last nught when I got off at Newcastle. It was terminating at Edinburgh Waverley at 23.16 but the train manager when contacted by station staff said it was going to the depot. I've filed a lost property...

Hi, Could someone please help me understand the LNER electronic seat reservation system... Example from tonight: I boarded at Morpeth and sat in a seat which was showing red and said 'reserved to Kings Cross'. No one was sitting in the seat so I assumed that the person getting on at...

Hi, I’m wondering if anyone can shed any light on LNER seating policy as it’s driving me nuts. I’m a frequent user between KGX and NCL and until Virgin came along, I could regularly book a seat. Now with LNER it’s the same. If you try and book a seat on the 18.19 on a Friday even weeks out...

Hi, I purchased through the LNER app 2 tickets for a journey today: 1) Grand Central KGX to York 2) Transpenine York to NCL Because of a fatality at Hichin this morning, the Grand Central train is very delayed and I will miss the Transpenine connection. I know I can get the next TP train but...

Hi, I have the return portion of a Super Off Peak Return (restrictions 1L) from KGX to NCL and was going to get on the 14.29 but I will be stuck at work. Is there a work around whereby I can get a train later but not as late as the 18.19. For example, could I buy a ticket to Peterborough and...

Hi, I am getting increasingly frustrated with Virgin Trains East Coast. You used to be able to buy a super advanced from London King's Cross [KGX] to Newcastle [NCL] and travel on the 18.19 train with a seat reservation. Now you cannot get a seat reservation for that train or the 18.30...

Hi, First time post on here but have tried calling National Rail and Midland Rail and have got nowhere with their call centres. I have a super off peak ticket from Newcastle to Luton Airport Parkway (via Sheffield) and would like to use the return portion tomorrow. However, I am in London so...