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Over many years of travelling in and out of Waterloo on South Western Railway, you all know we get those days where it all goes wrong. Emergency incidents, broken down trains etc etc. The ones like last week on Thursday 14th July where there has been a casualty of such between Clapham and...

Travelling from Aldershot to London Waterloo, there is a train each morning at 09:04 arriving at London Waterloo for 09:59. I believe there is an easement in place which allows the purchase of off peak return tickets for this train. Normally it would only be on trains that arrive at Waterloo...

We all have become accustomed to receiving the best ticket prices when buying season tickets since it is basically buying in bulk. This obviously encourages people to travel MORE and get their moneys worth. From September this model will no longer fit a large proportion of the population where a...

When an individual goes through a barrier using a Smart Card, say on South Western network, and also on TFL barriers, what information is logged on an individual? Is it: a) Nothing, the barrier simply checks if the smart card is valid and allows/denies entry b) Date and time stamp is logged to...

I have an annual season ticket on South Western Railway which I shortly want to renew. I have two questions about it. 1. The credit limit of my credit card is less than the cost of the ticket. Is it possible to split the payment so I use two forms of payment? I.e. One credit and one debit card...

Please correct me if I am wrong on this but this is how I think it would work for me on my route with South West Trains (SWT). Start = Ash Vale End = London terminals (London Waterloo) Including Travel Card zones 1-6 Route = Any permitted I just renewed my annual paper season ticket for...

I was thinking of something today... I handed in a lost Season Ticket which still had almost a full year remaining on it. Someone had left it on the train. It would have cost thousands to buy. I obviously would never condone this or attempt it, but assume I did not hand it in and decided to...

I have a season ticket from Ash Vale to London Waterloo including Zones 1-6 (Travelcard). Many times I have used my ticket to get off at stops in between (on the main line) when on nights out etc. But it never works in the machines. I always have to show it to a guard or platform staff and they...

I need to buy an annual travel card online within the next day or so. This is from Ash Vale to London Waterloo including zones 1-6. If I buy online, will it be a paper ticket? I want to "buy the ticket online or in a gold card area" to get the annual gold card benefit but I would rather they...