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Standing waiting for a train in SWR land this morning, I heard the announcement saying that if you feel ill, not to pull the emergency handle. This reminded me of the thread where the gist of the messaging was for customers not to fear contacting the BTP, no matter how small. The message this...

I did a change-over of my season ticket today with South Western Railway at the Bracknell office. I'm due a refund of over £500, but the lady at the ticket office said that she wasn't authorised to pay it out and that it will be dealt with as per the form she gave me (all it says is "Payment...

I am sure I have seen similar questions asked, but cannot for the life of me find it now. I just did a changeover this morning of my annual ticket from New Malden to London Terminals to Martins Heron to London Waterloo. I had actually asked for London terminals, but the ticket says London...

Great article here: http://www.wired.co.uk/news/archive/2014-07/25/tfl-contactless-16-september

I apologise upfront if this seems like a daft question, but I'm going to ask it anyway. I'm going to get myself a NBT to VIC season ticket from Tuesday (NOT the one which includes zone 1-6). So my understanding is that I can use the season ticket to also break my journey as long as I am...

I have been thinking about this for a while now (actually loads of things around privatisation, but I'll try and stick to a single subject here). I bought a London travelcard from the SWT desk at Wimbledon and more than a year later, when I bought there again, I got a void day refund. Now...