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Hi, I landed into Gatwick and picked up a ticket (reading the details from it) OFF-PEAK TCDS Gatwick Airport & LONDON ZONES 1-6 Route SOUTHERN ONLY. I traveled to Victoria and my ticket did not work on the barrier to leave the station. I gave it to the member of staff on the barrier and...

Hi, I have a ticket from Hampton Wick to Welwyn Garden City return, with Hampton Wick being on the London Waterloo-Clapham Junction-Richmond-Hampton Wick-Wimbledon-Clapham Junction-London Waterloo loop. I travelled out on the shortest route from Hampton Wick via Kingston to London...

Hi, I bought a new annual season ticket last week but have just had news from work that I will be posted overseas for a couple of months. My question is... (a) Can I get a refund for the ticket? (b) Is it guaranteed or discretionary? (c) How would the pro-rata refund be...

Hi, If I hold a CDR off-peak ticket from A-C (route A-B-C) with a restriction of 'After 9am', and want to start short at B-C, how does the restriction apply? Would the ticket be valid on a train leaving B at 09:01? Or only on trains timed to depart A after 09:00, and therefore arriving at...

Hi, I have an advance ticket for early tomorrow morning that I bought from the ticket office at the starting station for travel, and want to travel on an earlier service and change the ticket up to a walk-up fare. The only problem is the ticket office at the starting station isn't open...

Hi, A friend of mine has a Zones 1-3 Travelcard on Oyster and he is making the journey from London Paddington [PAD] to Bristol Temple Meads [BRI] this weekend - out on Saturday and back on Sunday. The cheapest fares seem to be for walkup: SSR £53.50, and Advance: £49.50. I've looked at...

Hi, I've received a UPFN from EMT for using a combination of tickets which I believe are perfectly valid on the train I was travelling on. Some questions if I could have your expertise: Can they withdraw it and pursue legal action within the 21 days I have to pay it? Should I wait for...

Hello everyone. I am travelling to Leicester on Friday and have a zones 1 to 6 season ticket on my Oyster card. Would the following combinations of SDR Anytime Day Returns with 16-25 Railcard... Boundary Zone 6 to Harlington (£14.50) Harlington to Kettering (£12.00 - min fare)...