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Hi all, I've noticed for a while now that the LNER app will only offer the e-ticket fulfillment method if the itinerary does not include a cross-London transfer, even if the ticket is flexible and has a maltese cross. The obvious example is a journey such as East Croydon to Cambridge (brfares)...

In a bid to encourage people to travel in more environmentally-friendly ways the rail industry is planning to introduce the Car Owners Railcard. This is to specifically encourage car owners to travel by train, whilst still being able to price gouge those for whom rail travel is the only option...

NRE’s journey planner appears to erroneously add an extra hour to the journey time if the journey crosses 01:00 on the day that daylight savings time ends. An example is the 23:09 departure in this screenshot which NRE thinks takes 3 hours. Other planners such as FastJP.co.uk correctly identify...

Hi, A colleague of mine bought 2 tickets covering contiguous parts of LNER journey via LNER's website, but once he received the email confirmation, released that he would have to move seats half-way through the journey. So we logged into the LNER website together to attempt to select the same...

I've got my fares crayons out. The recent thread on unifying railways has made me recall a thread I've been meaning to make for a long time now. One way I've always thought the railways were missing a trick is that they don't have some sort of loyalty card. Railcards are great, but they don't...

A colleague of mine has a season ticket which was purchased from South West Trains and is a Stagecoach Smart smartcard. The franchise has now switched to First MTR's South Western Railway. The season ticket on the old smartcard still works the ticket gates. Is there any way to manage the season...

The new South Western Railway website uses Atos Worldline WebTIS. Most of the routes into the booking engine use a new simplified interface, but you can get the classic Mixing Deck interface when buying season tickets by clicking Buy a standard paper Season Ticket button on the Season Tickets...

As reported by the BBC

Transport Committee Monday 7 November 2016 Meeting starts at 4.05pm Subject: Rail franchising Witnesses: Roger Cobbe, Policy Director, Arriva UK Trains Ltd, Hugh Clancy, Commercial Director of First Rail, FirstGroup, Tim Shoveller, Managing Director of Stagecoach Rail, Stagecoach Group...

The House of Commons' Transport Select Committee have just published their latest report, dated 14th October 2016. The future of rail: Improving the rail passenger experience; Sixth Report of Session 2016–17 The linked page contains a summary and a link in the top right takes you to a PDF of the...

Article in The Times: You'll have to login to The Times website to see the rest.

Hi all, My partner and I were both delayed by over 30 minutes on a Southern journey using our annual season tickets. As our original tickets wore out and we got replacements, they show price £0.00X. As we couldn't recall the exact price we paid, we left the price field in the Delay Repay form...

We all know that a lot of railway tickets expire at 04:29 the day after expiry date and I would have naively assumed that the same applied to railway car parks too, until today. The Purley Southern Car park by platform 6 (on railway land I think) has a sign stating that day tickets expire at...

My other half received a Delay Repay Rail Travel Voucher (RTV) today from Southeastern. It looks like they've made some changes: They are now blue, not green The name of the issuee is now printed on the front. This means that it will be much easier for them to enforce the prohibitation on...

As per BBC News (mods please feel free to tidy up my formatting)

Hi all, It would appear that someone has given my home phone number when stopped by RPIs on the London Overground. I have received a number of messages on my answerphone prompting someone whose name I do not recognise to call "LOROL" on an 0844 number which I suspect belongs to IRCAS. This...

Hi all, It is well-established on this forum that one cannot excess away a TOC-only restriction, but can you excess into one, either as a 'change of route' style excess* or a 'change of travel time' excess? *e.g. London Terminals to Birmingham Stations return, route via High Wycombe...

I witnessed what I believe was an interesting scam recently. I was on an afternoon train that was non-stop York to London. A woman with two small children also boarded at York. When the TM came to check tickets, she produced an ticket for London Kings Cross to Stevenage for a time earlier in...

(Split from another thread) When on expenses, having the most expensive ticket can be useful if you can claim and keep any Delay Repay :)

Alice and Bob share a Two Together Railcard Bob and Charlie share another Two Together Railcard. Alice, Bob and Charlie would like to make a rail journey together. Can they travel on 3x 2GETH-discounted tickets, and if so, how can they buy them?