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  1. K

    Paper tickets looking a bit retro

    Correct me if I am wrong, but the ITSO specification for national rail tickets has no concept of a specific timed ticket? e.g. an Advance. ScotRail are issuing Advance tickets on ITSO as "Off Peak Single" (according to the ScotRail app and ScotRail TVMs) or "Super Off Peak Single" (according to...
  2. K

    Scotrail HSTs - 4-5 years in

    Just to clarify, this service runs via Aberdeen rather than Aviemore.
  3. K

    Display on Manchester Piccadilly Platform 13/14

    Cheltenham Spa has a similar "staff information" display. It shows the Worldline Tiger CIS on the side panel.
  4. K

    Gang of Northern revenue staff at Leeds - necessary?

    The £250mn estimate (for that is the best it can be) seems low to me. Total passenger revenue is approximately £10bn, so that would suggest that 2.5% of revenue is not being (fully) collected.
  5. K

    Paper tickets looking a bit retro

    I think these tickets which I saw in Slovakia recently are good.
  6. K

    Cross Country Weekend First query

    This was also the case on my Sunday journey with a double Voyager.
  7. K

    Cross Country Weekend First query

    I can confirm this. I was not offered. Someone else asked and was given one. Perhaps the staff like to keep them for themselves?
  8. K

    Cross Country Weekend First query

    It was a SailRail.
  9. K

    Failed to pay train fine. Have recieved a huge fine from the magistrates court.

    I suspect the OP means Reddit (r/UKPersonalFinance), because that is where they posted this issue originally.
  10. K

    Cross Country Weekend First query

    a. I bought a £25.00 Weekend First upgrade on a Voyager last Sunday. The ticket I had wasn't valid for upgrading, but the guard didn't question it and issued the upgrade. b. There were plenty seats in 1st class on this Voyager; it got busier after Birmingham heading south. c. Biscuits, soft...
  11. K

    Print size on (physical) Advance Tickets

    The details of what they were trying to achieve with this new CCST printing specification are published here. Including this, which is amusing considering the example ticket posted by the OP.
  12. K

    Smartcard Fulfilment

    Actually "ITSO Secure Application Module". It's the bit they need to keep as controlled as possible to stop them falling into the wrong hands, and they don't publish the spec of how it works internally.
  13. K

    Business travellers claiming Delay Repay?

    I always wonder why so many people say they fly / take the train to 'Scotland' rather than a specific city or region? I don't fly from Aberdeen to 'England' - I fly to Birmingham, Bristol, Manchester...
  14. K

    South Eastern Ticket Machines

    A lot of the problems on the S&B ones (e.g. ScotRail is particularly bad) seems to be user interface issues, which can be improved regardless of the product set. It's all a big "legacy" and looks about 10-15 years out of date.
  15. K

    South Eastern Ticket Machines

    Hopefully for the better. Because the S&B ones in particular have - almost universally - an awful user interface and incredibly slow ticket printing. Having used railway TVMs in several other countries, it's hard to understand how many UK TOCs have managed to make them as bad as they are.
  16. K

    Set-down/Pick-up only: Consequences of breaking the rules?

    This is another topic which was mentioned in the Feb 2023 ScotRail board meeting minutes: and
  17. K

    E-scooter & hoverboard ban on GTR

    Based on the following extract from the Feb 2023 ScotRail board meeting minutes, RDG made a recommendation to the TOCs, but it appears each TOC makes its own decision.
  18. K

    Stagecoach North Scotland (Bluebird and Highland)

    A hefty 20% price increase for those using Grasshopper between city and Westhill/Elrick, which was previously in Zone 2.
  19. K

    Delay Repay entitlement to be cut?

    Some operators are on 30 minutes minimum delay already, e.g. ScotRail. ScotRail's claim process is very good and quick to settle in my experience.
  20. K

    Could more Scotrail HSTs be extended to 5 cars?

    I have upgraded Advances on board several times and I can't see anything on the ScotRail website which prohibits this. https://www.scotrail.co.uk/tickets/first-class Upgrade onboard If there are still seats available in First Class you can upgrade on board by speaking to the conductor. It...

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