Search results

I might be mis-remembering but I think it used to be much larger than that.

We don't see many cases involving Avanti on here but £250 in admin fees seems very steep for what, based on what we know so far, is a straightforward case. I'm wondering if there's a bit more to this than what we know. Clearly an invalid ticket was not presented during a ticket inspection on...

Welcome to the forum! Transport for London take misuse of Zip Oyster cards very seriously and a prosecution under the TfL Bylaws is the usual outcome. As for what happens next TfL will send you a Verification Letter, normally within a couple of weeks. The letter will ask you to confirm or deny...

Greater Anglia can take no further action in respect of the journey where you were caught. If your ticket purchaisng history indicates that you have made other journeys with the expired railcard then they might contact you about those.

I was stopped at City Thameslink with a ticket between London Bridge and City Thameslink to which I had applied a railcard discount that I wasn't entitled to use. In addition my full journey was from Elmers End to City Thameslink so I didn't have a valid ticket for my whole journey. I also...

I agree witrh @Watershed As long as the ticket from Finbury Park to Baldock was purchased before you boarded the train then your had a perfectly valid combination of tickets. The only other requirement is that the train has to call at the Baldock where you change from one ticket to the other...

Welcome to the forum! GTR will write to you in the next few weeks. The letter will say that they have received a report and are considering prosecuting you. The good news for you is that GTR almost always offer an out of court settlement to people who co-operate with them and who haven't come...

You told us that you have short fared on several occasion as well. Are you going to tell them about that as well, it won't be hard for them to find out.

If I remember correctly the M&S at St Pancras was much larger when it first opened. I seem to remember it occupied the existing unit and what is now the Barrel Vault. It stocked clothing as well as food - I think clothing was mostly in the area that is now the Barrel Vault. In 2018 the store...

Ok, I see what you're saying now. I do have concerns about some of the outcomes where cases are investigated in the back-office. I think there are arguments both ways: - Take an adult caught using a child ticket. They've done it for months and get caught. Should they get a Penalty fare...

Welcome to the forum! You're in a spot of bother here having been caught twice. The good news is you're dealing with GTR, who generally offer an out of court settlement if you co-operate with them. If it was TfL then you almost certainly be looking at a prosecution. At this stage they are...

Welcome to the forum! I assume you're dealing with GWR? What happens next is that GWR will write to you. The letter will typically take a couple of months to arrive but can be sooner although it shouldn't take longer than six months. The letter will say that they have received a report, are...

Legally speaking, the Penalty Fare is an appropriate way to deal with something like this. That said, it ridiculous given the circumstances. It is possible there might be a very technical reason why the Penalty Fare might be invalid - other forum members are better placed to advise on this...

You really should submit a complaint to the company that operates the station where the incident happened. If train companies are not made aware then we cannot really complain when these things keep happening. It's not about getting the member of staff into trouble, it's more about making sure...

I agree with @jfollows GTR will almost certainly offer you an out of court settlement but you do need to co-operate with them.

Discussion about first class when Gatwick Experess branded trains operate a Southern branded service has been moved to a separate thread: https://www.railforums.co.uk/threads/discussion-about-first-class-when-a-gatwick-express-branded-train-operates-a-southern-branded-service.280513/

Although most people in the Disputes & Prosecutions seeking our advice claim what they did was a mistake or unintentional. I agree that some of the behaviour by the rail industry is appalling. Agreed. I disagree with this. It introduces inconsistency. Am I allowed to buy on board if there...

It was as was the current Asda store at Oadby just outside Leicester iirc. In the 1980s Gateway was the third largest food retailer in the UK behind Sainsbury's and Tesco with 12% of the market. Gateway was founded in Bristol and grew by a number of acquisitions over the years - names like JH...

If you return the SJPN and plead guilty (whether you ask for a hearing or not) then that’s it, you’re guilty. If you ask to attend in person you could give your mitigation but that wouldn’t change the guilty verdict, only the punishment imposed. If you plead not guilty then a trial would be...

The problem is how you have some consistency across the country. In my neck of the woods it’s accepted you need a ticket before you travel eg 8 or 12-car DOO trains. Of course that doesn’t mean everyone has a ticket and therefore there has to be a deterrent factor and a harder line taken when...