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What would the maximum fare be from Birmingham New Street? What would someone who taps in at New Street and travels to Canley on a packed train but forgets to tap out be charged. The journey takes place on a packed train in the evening peak with absolutely no chance of an onboard check.

You are being prosecuted under the TfL Byelaws. If you are convicted (which you will be if you plead guilty and even if you plead not guilty TfL will win as they've got you bang to rights) then you will have to pay: - A fine based on your income, normally discounted by a third for pleading...

Couldn’t they just email it to the customer? So they get a ticket they can show on their phone without them having to but it through an app or website.

You get charged a maximum fare, but this is not too punative in relatively small systems. So Penzance to Wick ould mean a maximum fare of around £170 assuming single leg pricing was in place. But you'd need to charge the same maximum fare everywhere (because the system wouldn't know what...

If I touch in at Penzance and travel to Wick but fail to touch out what is charged? How would this be different to someone touching in at Penzance and travelling to St Erth but forgetting to touch out?

One of the CM's arguments is that someone who appeals a Penalty Fare is immune from prosecution but someone who doesn't appeal can still be prosecuted and this doesn't seem right or what was intended.

I do think that complex fares are used as an excuse. On a network with 2,500+ stationsit is inevitable that there will be complexities and you just know the simplification proposed will be the removal of good value fares. A promise to pay system would need to be used in some circumstances...

Please start your own thread is you are in need of assistance and we will be happy to help. We ask that only one case is discussed in each thread to avoid confusion.

Welcome to the forum. DO NOT contact the train company ahead of them contacting you. Wait for their letter - this is because you don't know what the letter is going to say and there is a risk you could inadvertently incriminate yourself by contacting them now. Also, without a case reference...

Not all AMEX card holders get 10%. I'm only getting 5% at present!

Cash is a potential issue. Short term I really don't see an alternative to a Promise to Pay system but we've seen cash eliminated on buses in London so it can be done (I know it's not exactly the same scenario but we need to look at the art of the possible here). There are also efficiency and...

Only you can decide this. What you need to do is straightforward, the facts of the case are not disputes but you need to make sure you clearly comminucate to SOutheastern what has happened and what you want.

Agreed. The letter as it's written seems more like a normal 'standard' reply to an initial letter asking for your version of events. It needs to clearly state: 1. That you've been sent a summons for next week 2. That you didn't receive the initial letters due to moving house 3. Apologise...

Welcome to the forum! Don't send this, it requires amendment. If you've been sent a court summons you need to state this in the letter, tell them why you didn't reply to their initial letter and ask them (very nicely) if they will consider settling out of court. You aren't entitled to an out...

Why? I'm talking about installing ticket machines at all stations. Nothing to do with service frequency. Given the reduction in TVMs at many stations due to changing purchasing habits I doubt you'd even need any new TVM, just relocate existing machines. No. That just adds ambiguity which is...

Yes, it's perfectly ok to buy the ticket on the day of travel but do make sure the ticket office will be open at the time you want to purchase it.

A few things that I think need calling out: The report blames the 'complex' fares system and I agree that fares can be complex but I don't believe this is the root cause of the problem. My suspicion is part of the reason for the rise in prosecutions in recent years is due to e-tickets making...

Just to sum up where I think things are. On 18th May you made a journey from Worcestershire Parkway to Birmingham New Street You only purchased a ticket from University to Birmingham New Street. You were stopped by an inspector and your details were taken. WMT wrote to you asking for your...

Welcome to the forum! Unfortunately as you now know, your ticket wasn't valid on the service between Kings Cross and Cambridge. Also, for information season tickets are not available as barcoded tickets, they can only be sold as a traditional paper ticket, smartcard or sometimes held in an app...

Just to clarify the position and your options. You basically have two choices: 1. Do nothing. Greater Anglia will continue to write to you threatening police involvement, prosecution for fraud etc. The important principle here is that purchasing tickets is not illegal but using tickets...