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The updated tube map (whist hideously messy) will be better to help identify routes more quickly. I can't help but think the key needs some work, though. The use of a London Overground header, but not the same for the Underground is confusing, for example.

Do they need to include 'London Overground' in the announcements when you're actually onboard? Seems a bit OTT. Surely something along the lines of "This is a Mildmay line service to Richmond. The next station is Kew Gardens" should suffice

Severe delays this morning due to a track fault at Heathrow. What’s worse is that TfL note the delays are only between Hayes and Heathrow, with a good service on the rest of the line - which is a load of rubbish when you see the list of cancellations across the western section.

Looks like they’ve rolled out these screens to all of Tottenham Court Road. Not the prettiest in the world!

Don’t understand why they couldn’t run into Paddington, is that not the contingency in these situations? I was travelling from Heathrow, departed on time at 0806, ended up getting kicked off at Southall at about 9am. Still seeing cancellations now at 1300

Meltdown this morning too. Been stuck at Southall for around 30 minutes due to a broken down train in the core

Should something more drastic now be done to help the performance of this line? I don’t know what, but if you were in charge, what would you do?

Follow up question - is there a reason Slough is still managed GWR? I would assume that the majority of services are now TfL run?

Slough station is GWR managed and branded, as far as I am aware.

In my experience, people fare evade by pushing the wide gates open. I haven’t seen it on a normal gate, these are quite resistant to pushing apart. Is there not a way that these could be replaced with something more sturdy? They’re so flimsy at the moment and so easy to push through.

Agree, I also think that the line diagrams should show two different lines west of Paddington - one for the Reading service, and one for the Heathrow services.

After nearly 4 hours onboard, as soon as we saw some people being led along the tracks, everyone just opened the doors and jumped out.

As soon as they realised that trains wouldn't be moving for the foreseeable, the priority should have been to evacuate quickly and safely. If this was done within 1 hour, everyone would have been happy.

I was on the train last night (as previously stated) and the reason people started to de-train was because of the lack of information. For hours we sat there in the dark. There were many Network Rail staff walking past the train with torches but not once did any of them use a megaphone (or even...

Especially at the locations we had stopped! We could have walked back to Paddington high level! And to add insult to injury, I have been charged by TfL for not tapping out :lol:

What a night! Sat in total darkness for about 3.5 hours. No announcements either from the driver, so no one onboard knew what was going on. I am very surprised that these new trains have no emergency lighting system if all power fails. A few passengers did open doors to go to the toilet, and...

Still stuck! Passengers trying to open the doors to get out, driver doing a good job but has no information to give us all. Lighting has dimmed right down due to no power. Think we will be in for a long night waiting here… with no toilets! 1701980439 Further update: sat in total darkness now as...

Sat just west of Paddington right now with no overhead power according to the driver!

Have seen the 701s in Richmond a few times. Glad to see them on the NLL finally!

Lots of delays and cancellations again this morning. Can someone explain the main issue and why it's taking so long to get solved?