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So there's 800 passengers on a full and standing trains.
Let's say majority of the stations on route are unbarriered.
Guard can't walk through to sell tickets.
So they all travel free?
As your original tickets were not valid for travel as you did not have a in date railcard.
You have partially used the new tickets, therefore you weren't entitled to a full refund.
The issue you might have is claiming the tickets were unused when they were sold to you on board a train.
All depends on whether anyone looks into the refund.
When you say he didn't take your details...
Did he let you through the barriers and continue your journey, or have you refused to co-operate, turned around and boarded another train to escape the interrogation?
If you want helpful advice, you need to be forthcoming with your situation.
Rather than wait to have information teased out.
Did you have valid 16-17 & 16-25 railcards at the time of travel that they are questioning?
If so, are you able to send the evidence of owning them?
So you've been caught swindling the railway out of money, then think it's a good idea to say in your letter that it's no big deal, it was only £1?
Think you need reconsider your attitude.
The passenger is not at fault for not being able to purchase ticket at the start of the journey.
They are also not required to delay their journey at connecting stations. So if as they say, the connecting train was already there then Ascot may not have been their first opportunity.
An appeal...
No, but you leave yourself open to joining the "I tried to buy a ticket before departure time but it wouldn't go through for x, y, z reason/excuse. I bought it as soon as I could, but 30 secs later a ticket inspection took place.................." prosecution thread club.
Lot of people claim the one time they got caught happens to be the only time they short fared (ignoring you confessing to one other here).
Unfortunately this goes hand in hand with them saying they travel from different stations and buy tickets on board after departure.
If the above is 100%...
You are allowed to 'forget' you railcard on a journey once a year.
So, as long as you haven't been detected for traveling without a railcard within the last 12 months other than on this occasion then yes you should be able to resolve this without having to pay anything. However the normal...
I'm sure its traumatic for them too, however most people on that side of the world have different levels of sensitivity to us over here.
As a child, when we visited my mums family in Pakistan, my grand ma took me to the local market and asked me to pick a chicken from the cage. I thought we...
You don't need a solicitor, that would just be a waste of money.
Just be honest in your reply, they will more than likely offer you an out of court settlement. That'll be the end of it.
What we're saying is don't try digging a deeper hole by lying to them.
Would a audit of your purchasing history show a pattern of Senior Railcard discounted tickets bought before 10am and 16 - 25 Railcard discounted tickets bought in the afternoon?
If so, you can't claim you accidentally selected the wrong railcard in a rush.
If you've been given a penalty fare then that is pretty much an offer to settle. Pay the £50 + fare and it goes away.
Revenue staff have very good memories, if you continue to purchase invalid tickets you'll be back here seeking advice on how to avoid a court prosecution in the near future.
Did you buy tickets for your child friend before turning 16 too, or did this arrangement only begin after your 16th birthday?
Also, the friends tickets, was it the same journey you normally travel?
Look at it from his point of view. You step off train, then instead of making your way off the platform to exit station, or go to opposite platform for train back, or approach staff for advice you stand there buying tickets on your phone.
Although not impossible, it's difficult to believe 2...
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