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I would absolutely submit a formal complaint. The idea that the ticket inspector accused you of trying to fare dodge your way to Blackpool, based on being on a Blackpool train, even though you weren't yet at the station you had a ticket for is ridiculous. If there is a pattern of complaints...

Apropos nothing, but the only time I have complained to a railway company was to Northern. It was on a train from Doncaster to Scunthorpe and a 20-year-old-ish girl was having difficulty loading up her barcode on her phone. The way that the guard talked to her was so terrible and acccuse-y...

It sounds like you have been trying to prove the wrong thing (though I'm not quite sure how you now get out of it). It seems like (let's say) 'John Smith' was convicted of fare-dodging. This was then given to a bailiff to follow up and, on not finding him, they have done a trawl and decided...

Congratulations on the successful appeal. I absolutely would follow it up with a complaint as well, focussing on the fact that the ticket inspector was fairly agressive, but also unable to understand your pretty straightforward story that you were in the right. If it was me, I'd make a point...

Have 'you' actually been convicted of something, or has 'someone with your name' been convicted of something and the bailiffs have just gone on a fishing expedition and called on the nearest / easiest person they can find with that name ?

Just as another thought, instead of a refund, could you change the date again, so that you effectively park it somewhere for the future ?

My twopenn'orth: Last year, I did the London Marathon. Afterwards, to get the pictures, I took a picture of myself on the app, and it then came up with about a hundred pictures of me. I haven't got any particularly unusual features, but they were all me, and no false positives. Sometimes I...

I don't mean to sound rude (which is what people always say before they say something rude), but you are very poor at explaining things - Its taking a long time for anyone to work out what has gone on. This may also be at the heart of why you aren't getting anywhere with LNER. Maybe you could...

I'm not a forum expert on this, or even any sort of expert on anything really, but these are my thoughts.... If possible, try to split this down into two separate issues. Number 1) The 'not showing a railcard'. If you are absolutely certain of and can prove the timeline of events, namely buy...

I think you've got too many words in your description, as your case seems very straightforward. All you need to say is a direct timeline of events, namely.... I travelled from xxxxx to Lewisham, tapping in at 09.00 and tapping out at 09.05 After tapping out, I was approached by a TfL officer...

That was my thought too. OP could have moved, stopped getting a lift part of the way, or various other things, for all the ticket inspector knows...

Just to put it another way, if the sanction for underpaying your fares was simply to make you pay (in total) what you should have paid anyway, that's not much of a disincentive to stop people trying it on. Given that you have no defence in court and being found guilty is inevitable, I don't...

Whilst the 415 (roughly) goes up the A19 and serves village to the West of it, such as Riccall and Barlby, there are a number of places not far to the East of the A19 that are either unserved (Osgodby, Cliffe, Hemingbrough) or poorly served (North Duffield) by bus services. A route that took in...

You know on that programme with David Mitchell and Lee Mack, and sometimes they press a button and the word 'true' comes up behind them ? I think the train company's contention is that the other button should have been pressed...

I do similar. Whenever I go from Selby to Heathrow, I buy my Selby to London ticket, and then just sort out the bit to Heathrow using contactless when I get down there. It just seems like less fannying about than trying to force the Trainline to give me the correct ticket combination I want...

My gut reaction on opening this was something on the lines of 'No chance' and 'What a cheek' but, actually, this is a pretty good point.

Here's a supplemental question.... Bearing in mind that my local station is Wressle, with occasional bouts of Howden and Selby, it always seems odd to me that they bother with passenger timetables at all down in that London. When trains are going every ten to fifteen minutes, why not just turn...

This was an in-train announcement, so it was really people who were already on, wearing earphones, etc. that missed it.

I was out with my son yesterday and he was telling me a story about how he once got an Overground from Shepherds Bush to Stratford but, because the train was running late, they cut out a lot of stations and went direct to Stratford. Anyway, I was on the Overground from Shepherds Bush to...

I nearly fell foul of this the other week. I'd bought some tickets for one of my sons (who has a railcard). Next time I went to buy some for myself to go down to London, I was surprised at how cheap they were. I only just noticed that the railcard was still being applied before I paid :)