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    New Ticket Design Launched

    Love that the new ticket has a web link to the restriction code nationalrail.co.uk/B1 One of my first posts on this forum was about the almost impossibility of finding out when your ticket was valid if plans changed after you'd made your purchase. Great stuff.
  2. R

    Stations with a Pub on the Platform

    Station bar operated by SSP? Check. BITE card on me? Check. Pint! :D
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    "All change please, all change."

    Is there some kind of history / tradition behind this announcement? Was it a BR standard or something that has persisted into modern day usage? The final "all change" of course being completely redundant, which is why I've always wondered if there is a little more to it...!?
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    Announcements

    I don't like having to be told to report anything suspicious to a member of staff or the police every 5 minutes. I know we all need to be security concious in this day and age but there's no need to try and make everybody paranoid when they're trying to enjoy a nice train journey!
  5. R

    Observations as a conductor doing tickets..

    No excuse for every being bolshy over a ticket inspection but on long journeys (I regularly travel XC between Stoke and Reading) it is really frustrating when you've had a train manager check between Stoke and B'ham, crew change and therefore another train manager between B'ham and Reading, plus...
  6. R

    Virgin Guard Assaulted

    Nobody should be expected to put themselves in harms way in the course of their work, but at the same time they shouldn't be allowed to get away with a free journey because of intimidating behaviour. Is there not a procedure for this kind of scenario whereby you can call ahead for "backup"...
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    CrossCountry/SWT to withdraw quiet carriage?

    Quiet Zones really are a recipe for confrontation. it's not obvious that you're in one, and you might not even have been planning on making any noise but then you get a text alert and that's enough to trigger a "TUT" response from someone who otherwise wouldn't have even cared had they not seen...
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    TV Alert: BBC 2's Documentary "15 Billion Pound Railway"

    Not sure I'd really want to be working in Centre Point at this time! "Hi, is it OK if we just attach a few of these reflectors to the outside of your building?" "Sure! Something to do with the Oxford Street Christmas lights?" "er, Yes! Lasers and everything this year...."
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    Retrospective question about project management (HS1)

    Consciously aware of going a little OT for this forum but it's an interesting point none-the-less, a company I used to work for was in the early stages of adopting "six sigma" before I left but I found it fascinating. Big manufacturing operations use its principles to refine a production...
  10. R

    Paddington stampede

    I always assumed that just in time platform announcement was for crowd control reasons, in particular, where you have a layout such as London Euston it would just be chaos if a train was announced on platform 4 at the same moment as a Pendolino full arrived on platform 3, so it's not just...
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    Overcrowding Solutions?

    I think platform layout has a part to play in perceived overcrowding - where people end up standing in the vestibules and the train manager has to make an announcement advising passengers that there is plenty of seating further down the train; but I realise there's not a great deal that can be...
  12. R

    Any easy public way to look up "off peak" restrictions between A and B...

    Understood. I see that the return leg of RDG > PAD > RDG (CDR/C7) is restricted by specific services rather than a window! Thanks again.
  13. R

    Any easy public way to look up "off peak" restrictions between A and B...

    I know ultimately one should make oneself aware of your ticket restrictions at point of purchase - FastTicket machines display them, Human ticket machines will either tell you or will tell you if you ask, but occasionally i've found myself wanting to find out after purchase, typically when...
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    Retrospective question about project management (HS1)

    Wow - thanks for the super-fast replies guys; apologies if a wee bit OT for my FP. BS11000 looks like what the documentary was referring to - the BSi page I've just been reading cites Network Rail as a case study. Their project management appears to be outstanding from an outsiders point of...
  15. R

    Retrospective question about project management (HS1)

    Hi everyone, Some time ago I was watching a mini-documentary on HS1 (10 minute segment on BBC news or something like that, can't quite remember!) but something stuck with me - It mentioned that it was the first major national infrastructure project to use a new method of project...
  16. R

    No ticket check on longish EC journey

    Why aren't penalty fares dished out more often or are they non-comissionable? :D

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