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Call me nieave or young or stupid but I think I have a great idea and I'm not quite sure why someone else hasn't apposed this instead of hs2 And before I start I'm aware I don't know fully about train speed and the advantages/disadvantages of high speed rail nor do I know fully about track...

So the rest of the stations it's just going to join on the existing line? And now is this going to work? I'm beyond confused lol

Will hs2 have short distance trains ie stopping at smaller stations like northern rail services do? Or will it be all long distance trains to the major cities because doesn't a train stopping at all stations slow down the train and therefore any train behind it? I always have this vision of a...

Can somebody please explain a few things about HSs2 to me please? 1) is HS2 going to follow the same route (not side by side obviously) as the WCML as in going to the same cities or is it going to be going to different cities? If yes, then how is it going to work? Is every city it calls at...

This is the thing I don't get their building this new line starting from scratch they could do whatever they wanted why don't they just spend a bit of extra money and design it to be 250mph like places like France etc? It seems so much more worth it to make it 250mph?

The operating speed for hs2 isn't much more than the maximum 125mph on the wcml though is it?

I've always wondered why instead of building hs2, why don't they just upgrade the wcml dramatically? Surely it would save money, save building a new line and destroying the landscape and also the wcml is a really good route reaching most of the major city's on the west side (crewe, Stoke...

I know how much they like they're PR so I hope so but I hope they haven't just discarded my email and fobbed me off with a rtv

That's the definition of bad customer service if there ever was one

That's gonna be iconic, the first day of the Virgin East Coast franchise and all trains are gonna be delayed, maybe they'll have the launch event a few days later?

True but staff wages aren't £10 an hour they're £8 at the most and then Virgin/Stagecoach should employ a team who's sole job is to deal with customer wuiries and decide weather they need a repose, what response or compensation and what type of compensation they need. Either way it's rediculious...

Yeah but if a customer is just complaining about something but they don't want a RTV but Virgin give them one then they must be losing so much money? My email wasn't even a complaint it was just a general enquire about something so if they send me a RTV I'll be both happy because I get £20 off...

Really? So they don't bother reading enquires that much they just assume and give out £20 RTV haha?

Why did that guy say they wanted my address to send me a RTV then? I don't need compensation haha I haven't even been on a train since before Christmas I'm making an enquire about something simple

Yeah some companies do this I think London midland do, but I'm almost sure Virgin don't I got rejected from 2 and got placed through to the next stage for one recently but there wasn't enough spaces at the roadshow careers event they had so they said my application would stay on file for the...

This time a few months back when I first took an interest in rail I would of believed you, nice try though :) --- old post above --- --- new post below --- What's an RTV? --- old post above --- --- new post below --- this is really exciting, not getting my hopes up though I've applied for 6...

I contacted them and explained how I'm a young enthusiast and how this would be my first time in London, I also worded it very well and mentioned Sir Richard lol. They emailed back asking for my postal address in order for them to send me a response, is this a good sign? Surely it was just a...

I was just wondering why is virgin trains west coast franchise made up of 49% Virgin rail group and 51% stagecoach? Don't a massive global brand such as Virgin have enough money to buy out stagecoaches steak? And why do they even need stagecoach? They know how to run trains and airplanes...

So most people think they will? I once had someone on here saying they probably won't bid again I can't remember the reason why they thought that. I thought with them having a bit of the ecml they wouldn't bother with the wcml anymore?

After what happened in 2012 when the franchise is up for grabs in 2017 do you think Virgin will bid again? Now Virgin partly own the east coast main line as well so they will be making a profit there? I personally think Virgin are a great TOC and have transformed the wcml, I can't imagine...