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    "Duty" to seek out the guard (again!)

    Condition 6 of the disabled persons railcard States Tickets for your journey should be purchased before boarding the train. When buying tickets in person from a member of staff, you must show your valid Railcard. If you are buying tickets online or from a ticket machine you must declare that...
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    "Duty" to seek out the guard (again!)

    My heart sank when I saw the article. Personally, I believe revenue protection starts with revenue collection. If card only TVMs are to become the norm, PERTIS machines should always sit alongside. Ticket office staff also need to recognise the need to be in ad available during their booked...
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    Ticket checking at Nuneaton?

    The Germans are far more honest...
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    Ticket checking at Nuneaton?

    Maybe guards are less active on a Saturday... I travelled on enough trains for it not to be bad luck alone...
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    Ticket checking at Nuneaton?

    There are two issues here. The first is revenue protection... Guards, Train Managers, Conductors and Senior Conductors for Virgin and London Midland should carry out revenue duties. They should complement revenue collection by selling the full range of tickets for passengers who join at...
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    BTP Text for Help Service - Experiences?

    As a guard I use the BTP Text service far more than I thought I would. It is ideal for reporting low level stuff like groups of youths hanging around stations, smoking, drinking etc. Over the area I work, getting met is more down to luck of where the officers are. Traditionally, I would avoid...
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    Are Police immune from being held accountable??

    Policing in this country depresses me somewhat. The police service (it is no longer a force) has its hands tied a lot of the time by the CPS who decide what is in the public interest. It also suffers from soft judges and government policy. Criminals laugh at the law. In this respect the...
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    Do we really need walk-through gangways?

    The problem with risk is what is deemed as acceptable. The target figure for deaths on the railway is always nil. Excluding suicides and to an extent, trespassers - the industry works hard to reduce the risk to passengers and staff to achieve this. On the roads, people are killed in...
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    Compass Tours

    West Coast, after seemingly taking over the business, have now removed all 'compass by west coast' branding from the railtour advertisements...
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    The wrong Peckham

    Tywyn and Towyn confuses passengers from Birmingham who change at Shrewsbury or not and end up a long way (by rail at least) from where they want to be. Towyn doesn't even have a station, they want Prestatyn or Rhyl for the caravan park between. --- old post above --- --- new post below --- In...
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    photographing trains

    I take it you have seen... http://www.nwrail.org.uk/nwnews.htm North Wales rarely has anything other then units and 67s bar the odd charter train. For freight trains you'd have to travel to Warrington, Crewe or Stafford.
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    West Coast Railways Suspended (now reinstated)

    I don't like WCR. I don't see the way they work as in any way profesional. I don't belive their drivers and guards operating in the way they do (outside of the west highland line maybe) as doing any favours for the need to fight to retain guard and driver standards with regular operators.
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    West Coast Railways Suspended (now reinstated)

    I wonder how WCR guards maintain route knowledge when 'working' trains over routes they don't normally work over. How many journeys over a route is a WCR guard required to complete to 'learn' that route and how many journeys over a route and how frequently are they required to make them to...
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    West Coast Railways Suspended (now reinstated)

    So they wouldn't allow their two coaches to be hauled by a steam loco operated by DB but did allow their two coaches to be hauled by a diesel loco operated and owned by DB.
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    West Coast Railways Suspended (now reinstated)

    Surprised to see the guard on today's trip to llandudno. A Chiltern man with SVR stock/traction knowledge in no doubt but route knowledge - I really do wonder.......
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    Southeastern employee apologises for their crappy ticket barriers

    I understand barriers have a limited capacity for storing ticket information. I'm assuming they are not "online" and so each one has a solid state memory in effect. The gates at Chester seem to reject TPE advances up to Leeds and Newcastle and treat all off peak tickets as before 9am even the...
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    Extra Cambrian and Heart of Wales servies -your experiences

    My concern is finding the rolling stock on a day to day basis for these additional services without leaving North Wales / Manchester with 150s and Birmingham trains short formed. Only time will tell...
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    Buttons on inner ends of 317s

    175s have had them covered up. I believe members of the public were pressing them causing door trappings.
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    How did the polls get it so wrong?

    I don't know... Since I came out as a Tory (many years after coming out as gay - something far more acceptable within the industry it would seem) I have had a number of people tell me that they actually also have Tory tendencies.
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    How did the polls get it so wrong?

    I voted conservative. I am a railway worker. A guard. I have always held traditional conservative views. I would never consider voting for anybody else. I nearly didn't vote as I do have issues with the deviation of the Conservative party from the traditional. If I had been asked a day or...

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