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    ATW Passanger Charter Lengthy Delay

    Last Friday the train track broke whilst we were at llandudno jn (heading to bangor) this led to delays to (I think) around 2 hours 30. My ticket was an off peak st helens junction to bangor gwynedd off peak return. How do I claim, and what will I be likely to recieve? Do I need to send...
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    G4s (I think) staff swearing at me

    On Friday at around 7 pm I travelled from Bangor (Gwynedd) to Burnage changing trains at chester. I held a young persons railcard and purchased an off peak return from Bangor Gwynedd rail station to Burnage before travelling. I originally purchased a ticket to burnage as I planned on...
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    Who is 'An Authorised Person'?

    I asked this question at llandudno junction a week ago as there were some delays (broken tracks) and I had a couple of hours to kill. The ATW customer service manager said as far as he was concerned, gateline staff shouldn't give permission to travel without asking the TM or a manager, but many...
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    Introductions

    feel free to move this if it's in the wrong place. Hey everyone my names andy I'm a long time lurker who never posted before till I had some issues with northern rail. I use the trains a lot to visit my girlfriend so I thought i'd make an account to join in with all the fun
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