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    Booked Tickets wrong way around!!

    I have done this before accidentally with LM. I asked LM staff at New Street and they stamped my tickets to authorise travel in reverse direction. May be worth a shot if you can get to a LM managed station where you live?
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    Woking -> Birmingham First Class

    Hi All I am looking to travel from Woking to Birmingham in early April in First Class. I am looking for flexible tickets only - advances are not suitable my trip. I am leaving Woking on a Thursday at 10am and returning on a Sunday around 5pm. There is £144 off peak fare between Euston and...
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    Smartcard seasons - effect of not touching in/out?

    SWT barriers will not allow a touch-in or touch-out if the barriers are unmanned and set to open - I don't know if Sothern's Key is the same! A very limited number of SWT guards have smartcard reader between Woking-Guildford on my route and their readers only show the details of my season I...
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    Odd incident at Paddington

    The staff member on the gateline was incorrect. The restriction code on the Ealing Broadway -> Southend Airport SVR is 9A. The relevant restriction to your journey is you cannot depart from Liverpool Street before 09:30 or between 16:28 and 18:35. You are free to take which ever train...
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    Guildford - Farnborough

    Yes, the Any Permitted ticket allows travel via Woking to Farnborough Main. My guess would be the via Woking ticket is SWT's attempt at some revenue abstraction from FGW?
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    Virgin Trains advance booking questions

    I know from experience you can book your chosen seat at Virgin ticket offices - you can look up your advance tickets details online and then book at the ticket office though you may need to be quick!
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    Gold Card 1st Supplements advice

    No issues getting them at Woking or Guildford in recent weeks for me - though you do have to be assertive you would like them issued at the ticket window and patient while they find it on their screen.
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    Gold Card First Class Supplement

    I've tried FGW Live Chat to ask about super off-peak tickets, however they do not know what the supplement is!
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    SWT Smartcard Gold Record Card

    I am sticking with mine for now. Although it has taken phone calls to the back office to get my first class supplements issued, I have not yet been refused. SWT have said on Twitter, the supplements are available from telesales and collect from TVM so I may well stick to that route for now...
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    Gateline staff inadequate training

    Which SWT increasingly use STM Security at Woking, Guildford and Waterloo...
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    SWT Smartcard Gold Record Card

    I had a more intuitive response to a follow up e-mail... "We issued Networks Partner's cards as temporary solution until a record card can be produced, which we hope will be soon... I will make sure all ticket offices are reminded of this situation... we will, of course, send you a record card...
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    SWT Smartcard Gold Record Card

    As South West Trains are seemingly not issuing a Gold Record Card for an annual season ticket purchased in the Network Area with an origin and destination within the Network Area, can they do this unchallenged?
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    SWT Smartcard Gold Record Card

    Hello I decided to try out the South West Trains ITSO Smartcard for my new annual season ticket between Woking and Guildford. I enquired via telephone before purchasing and was assured a gold record card would be issued. Attached is what I have been issued. To me it seems a fudge of the...
  14. H

    Woking -Southampton

    Hi All Any ticket(s) that beat the £24.40 Off-Peak Day Return? Thanks
  15. H

    Changeover when origin/destination unchanged

    Hi All I have a 1M9D Woking -> Guildford season that expires on 9th August. I wish to exchange for an annual instead. Guildford could not perform the changeover because the system will not allow the origin and destination to be the same as the original ticket. Any advice? Thanks
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    Didcot to Cheltenham via Bristol Temple Meads

    There is a £14.40 Advance ticket on the 07:12 service via Bristol Temple Meads and you could combine with a Super Off Peak Single via Stroud for £17.10. Total £31.50. There are Advance tickets for the via Stroud return journey but the small saving is probably not worth the loss of flexibility.
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    Manchester to London "Off Peak"

    Due to Virgin Train's railcard easement your daughter with be fine with the Off-Peak ticket and her 16-25 Railcard. At the time she is travelling she must stick to Virgin for her entire journey.
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    18:00 Guildford - Ascot Southern 456?

    Hi All Suprised to see SWT running with a Southern 456 tonight, anyone know why?
  19. H

    Sleeper supplements

    In my experience the clerks at Andover lack knowledge and dismissive of anything more irregular, so good luck there! However the guy at Whitchurch, on the other hand, is excellent!

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