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Thanks soil. Is there a way to find out the punctuality of FGW's service between Hereford & London Paddington? I've had a look around but couldn't find anything. Ideally I'm looking to see how often services into London are delayed and if so by how long.

Thanks soil. Would that mean I actually travel to Clapham Jct or just use the cheaper ticket to get to Paddington? Apologies if I've misunderstood.

Hi folks, I'm trying to book a train from Worcester Shrub Hill to London Paddington on 6th June. I have to be in Paddington by 9am. I should be free to return after 5pm. Current thoughts are to take the following direct services with FGW: OUT: 0536 WOS - 0759 PAD RTN: 1922 PAD - 2148 WOS...

This was just received via email from FGW customer service (I emailed them before posting here):

Just looked through the FGW Passenger Charter: Having also read the NRCOC it appears that 45(b) means no compensation is payable: What is the difference between "beyond the control of the rail industry" and "not within a train company's control?" How does a person under train fit into this &...

Thanks for the replies, folks. In this case the journey was delayed for more than two hours due to a line closure after a person was hit by a train. My understanding is that a 100% refund on the return ticket price is due but I'm not sure that this actually applies here if FGW are using the...

Hi folks, I usually travel with London Midland whose policy it is to offer delay compensation irrespective of the reason for the delay. However, on FGW (Cotswold Line) they say compensation is only available where the delay is caused by "an incident within their control." Where there is an...

Thanks, I was looking for any interior pics of the refreshed 180s but couldn't find any so I'll try and take a couple when I'm on (assuming the Adelante is running).

Brilliant info - thanks for posting. I've been looking for this for a couple of days and FGW customer services didn't know which services are served by the Adelante trains. Planning to get the 09.54 GMV to PAD so will keep fingers crossed. I hate those old Turbo trains with a passion. :lol...