Search results

It'd be interesting to test this. Given the terms people have to agree to when they use Contactless are literally non-existent, the railway would need to place heavy reliance on any maps or signs that might be on display at East Croydon and/or any announcements that may be made on southbound...

Condition 13 is so badly worded it's astonishing it made it past the first person who checked it in the form in which it has appeared, so it's a bit of a guessing game. The intention is definitely that the Any Permitted fare allows any of the permitted routes shown in the Routeing Guide...

I mean, they should if there's capacity. If you book a mid-size car from Hertz and they don't have one, they give you the next class up, not the next class down. Because otherwise they'd owe you a partial refund.

I wouldn't bother personally. Just present both tickets for inspection and if they ask why you're not on your booked train, explain you were on the correct train inbound to Exeter but missed the connection. If they don't believe you they can easily check.

No, don't buy a new ticket. Six minutes is enough time for a valid connection at any of the Exeter stations - it's the bare minimum at Exeter St Davids, but it's enough. Therefore if you miss your connection because the inbound train was late, you just get the next train (following any route...

Shortest route was removed from the NRCoT last November. The shortest route rule is still part of the Routeing Guide, but the NRCoT no longer says you can validate a route using the Routeing Guide; it just says you can check the the Routeing Guide data which "supports Journey Planners" (whatever...

When I went to visit my friends in Ryde in November I (a) didn't know I was going until less than 48 hours beforehand and (b) didn't know which flight I wanted to take on the outbound leg until maybe 90 minutes before, nor on the return leg until literally a few minutes before. Nor is there...

I used to show my Railcard as a matter of course when it lived in its blue Railcard holder in my wallet. Now it's on my phone I only show it if asked, which introduces a short delay if they want to see it as I have to open a separate app to show it. The industry incentivises the use of...

Depends on my mood. When I lived in Leicester and travelled regularly to London I formed the habit of ignoring guards if they came round and said things like "tickets from Loughborough and Leicester" or similar, to see if they would notice that I'd boarded at Leicester and ask me for my ticket...

If you were delayed against an intended through journey from Lichfield to Clacton that met the minimum connection times, then you're potentially letting Avanti off the hook if you only claim delay repay on the tickets covering the segment from Lichfield to London and London to Lichfield (though...

Obviously they cannot restrict you to within two hours of your original train if there is no later alternative within two hours of your original train. Although you may choose to travel earlier than booked, you don't have to and may not be able to. The wording should be "the next available...

I don't think the claim hinges on the train being too full to board, does it? Once the TOC puts ticket acceptance in place you're surely allowed, within the bounds of what's reasonable, to guess which of the routes now available to you will be quickest and take that. And to be wrong. In making...

Official position at the moment is disruption expected until 0800 tomorrow. Either they're being heroically optimistic or the damage is such that it can be fixed in something like that timescale? Either way, I'd say it's necessary to wait and see if your booked services are actually disrupted in...

One would hope the "routes published in Section 4 of the Hot Issues Bulletin" and the "dates and times specified" would align with advertised ticket acceptance during planned engineering work, though. This does seem to imply barcode tickets won't be accepted when acceptance is put in place in...

As I say, when the HoverBus leg of my journey on a through National Rail ticket was cancelled I got a refund from the retailer. The same NRCoT provisions applied as in this case: the NRCoT says the T&Cs of the operator of the non-rail leg apply, and the T&Cs of the bus company said we're not...

When I was a teenager we were members of the John Lewis country clubs. They used to have a billiards room with an unstaffed bar and an honesty box. I'm sure not every single drink was always paid for, but running it that way was cheaper than employing a barman. The fact they run an honour system...

All revenue blocks at Network Rail-managed stations would fall under the heading in the thread title, I suppose, since afaik Network Rail isn't doing them. I've also seen Southeastern RPIs on Thameslink trains between London Bridge and Rainham.

No, nor could I. The people of Woking could, though. That's very much what they're like.

I might continue to use them for things like cheap Network Railcard-discounted short-distance Ovalised DOS tickets that are TOD-only (e.g. because they're issued to U zones), because the retailer probably loses money on those due to the TOD fee being more than the commission, even if there's no...

It's not to do with zoning, it's that U zone tickets aren't valid at all west of Paddington on Crossrail / the Great Western Mainline. This ticket isn't valid to West Drayton either, for instance.