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My wife and I took our daughter to London for some hospital treatment. We have a family railcard. It was only on arriving at the station platform (having bought the tickets online and collected them from the machine at the station) that we realised that my wife couldn't find the railcard...

You can get an open return (for no extra cost). But the conditions on Scotrail's site say no breaks of journey in either direction, and also that reservations are required for the ferry parts of the journey.

I have been thinking about a trip around Ireland (Republic & Northern) using the great value Rail/Sail deal. Apart from moaning about the poor performance of the TOC search engines for these journeys, I am intrigued about the rules on BOJ within Ireland. I was thinking of booking London >...

I've never had problems with them and HS1 validity of non-SET area tickets, if that's what you mean. Just travelled to South Wales and back using HS1 to/from London and then FGW onwards without any hassle. That said, the automated ticket machines are misleading and encourage people to buy the...

Southeastern stations have signs up saying that under no circumstances will off-peak tickets be sold until the last peak train has departed. This makes no sense unless their barriers don't effectively distinguish between peak and off-peak. They do, however, let you buy off-peak tickets for...

It was under NXEC. We didn't have the adhesive issues - we didn't use their form but simply wrote with details of the complaint. They then claimed to have never received anything, rather than receiving the form without the tickets. The system is flawed by asking for original tickets. They...

The logical follow-on then is that it is possible to get a fare from Chatham to Manchester (or many other places for that matter) which are cheaper than the peak time day return from Chatham to London Victoria. And because you have to break the journey at various points in London, there's...

Funnily enough we claimed from NXEC for a delay on a journey from Edinburgh to Chatham (via Kings Cross). The train arrived at Kings Cross about 50 minutes late, but this made us exactly one hour later at Chatham than timetabled. Our original claim mysteriously couldn't be traced, but they...

So are you saying that you can use the non-reserved part of an advance purchase ticket at any time the same day? E.g. if I have an advance purchase ticket from (say) Chatham to Manchester, taking me on a specific train leaving London at (say) 8pm, I can get the train from Chatham at 8am even...

I have to confess to being a complete numpty with regard to the Rail Routeing Guide. I have just booked tickets from Chatham to Bridgend, and Swansea back to Chatham. These are both "via Slough" as a condition, but there is no comment about HS1. The East Coast website, from whence I...